About OmniGuide, Inc.
OmniGuide, Inc. is a patient safety-focused medical technology innovator, providing a portfolio of advanced energy surgical tools to benefit clinicians and their patients alike. The companys technologies deliver energy in a precise and electrically silent manner, resulting in the preservation of healthy tissue.
OmniGuide Surgical, a leader in flexible fiber CO2 laser technology, offers a range of products designed to enhance surgical accuracy, access and control for minimally invasive surgery, laparoscopy and robotic-assisted surgery.
Domain Surgical, by OmniGuide, Inc., provides a patented ferromagnetic technology designed to provide safety and predictability in select surgical procedures that require cutting, coagulating and sealing of tissue. Additional information about OmniGuide, Inc. can be found at www.omni-guide.com .
LISA Laser Products 2 micron surgical lasers offer a wide range of treatments options for many urological conditions.
The Customer Service Manager will be responsible for managing the administrative and operational activity within the Customer Service Department providing support for all processes and workflows that enable a high-level of efficient customer service. Includes managing contract administration, pricing and negotiation.
This position will serve as the first point of contact to outside sales force to coordinate efforts and successfully respond to matters and requests with appropriate level of urgency and assist sales team with customer quotes. Responsible for facilitation of excellent customer relationships with hospitals, physicians, Purchasing department staff, and other related customers. Act as the primary contact for intercompany purchase orders for US drop shipments to customers. In addition, responsible for generating and distributing quotes as needed as well as monitoring demo schedule specific requirements with the sales team.
Primary Responsibilities (include, but are not limited to):
C ontract Administration
Product Return Requests
GPO Admin Fees
Purchasing, Wire Payments and Letters of credit requirements to OUS Distributors
Knowledge, Skills & Requirements:
Applicants considered for hire will be required to successfully complete background and reference checks prior to commencing employment with OmniGuide, Inc.
OmniGuide, Inc. offers a comprehensive and competitive healthcare plan including medical, dental and vision plans as well as a 401K plan through Fidelity.
Paid Time Off
OmniGuide, Inc. has a generous PTO policy for all employees. PTO accrues biweekly and beginning on the first day of employment.
Employees are eligible for 10 paid holidays per year.OmniGuide is proud to be an equal opportunity employer
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