ITSM Technical Product Owner (Niles)

AbbVie in Niles, IL

  • Industry: Information Technology - Project And Product Manager
  • Type: Full Time
  • $122,260.00 - 195,330.00
position filled
The Technical Product Owner takes on several roles, including business strategist, product designer, market analyst, customer liaison, and project manager. He/she is responsible for the vision, implementation and effectiveness of the product designed, governance and compliance (where applicable) and for adoption/consumption of the product. Product can either be technical capability/functionality or process.

Key Responsibilities
  • Research and analyze industry trends, users, functional stakeholder needs/strategies and future of platform and processes.
  • Define product vision, roadmap and growth opportunities according to business value, business need or ROI and be able to communicate within team and to key stakeholders
  • Develop and communicate business case in order to secure investment for product roadmap.
  • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
  • Plan and prioritize backlog, iteration planning, and elaboration of the user stories
  • Lead the planning product release plan and set expectation for delivery of new functionalities
  • Providing direction to the platform and development team and stakeholders on vision and create requirements and conduct testing, feedback sessions and final approval
  • Provide an active role in mitigating impediments impacting successful deployment including technical design issues, user experience and change management
  • Ability to assess key stakeholder engagement and communication plan required to enable organization to understand and consume value of product
  • As product requires, ensure end to end governance/compliance mechanisms are enabled as part of the product roadmap.


  • Bachelors Degree or an equivalent combination of education and work experience.
  • 10-12 years of related work experience.
  • Experience in planning, designing and delivery of IT processes or solutions
  • Project Management/ business partnering/Business Analysis experience
  • Cross-Functional/Cross-Company Working Experience
  • Knowledge of Software Development Lifecycle (SDLC) methodologies. Experience as product/solution owner
  • Experience in regulated environment is preferred but not required
  • Demonstrated effective leadership and analytical skills
  • Certifications in project management and/or ITIL
  • Strong written and verbal communication skills. Effective communication and persuading Business and IT Leaders

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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