Experienced/Certified Service Technician

Acura of Little Rock in Little Rock, AR

  • Type: Full Time
position filled
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete.
We have a great history of providing excellent career opportunities.
Winrock Automotive Group is a family owned business dedicated to our employee’s success and growth.
With five locations in the Natural State (Arkansas), opportunities abound!We are offering a 2,000 sign on bonus for the top candidate selected! Apply Today!An automotive technician, often called service tech, will maintain, inspect, and repair vehicles within the service bay.
Provide accurate information to the service manager and service advisors, concerning vehicles that are processed through the company for business purposes.
Responsibilities
* Perform vehicle repair, multi-point inspection, and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

* Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
* Complete system diagnostics and full automotive troubleshooting and testing
* Communicate with parts department and service advisors regularly to effectively manager production and customer communication
* Diagnose the complaint, cause, and correction of any malfunction and perform repair, if authorized by the customer
* Document work performed on each repair order
* Maintain an inventory of normal technician’s tolls not normally inventoried by the service department as special tools
* Keep aware of factory technical bulletins daily and participate in factory sponsored training classes as appropriate
* Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
* Comply with company safety polices and procedures
* Efficient and accurate work in accordance with dealership’s and factory standards
* Continuously learn technical information and techniques
* Attend technical training courses, as requested by service manager
* Conduct business in an ethical and professional manner
* Maintain an organized, safe, and clean shop area, especially in your immediate area
* Provide an estimate of time needed for additional repairs.
* Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.
* Executing repairs under warranty to manufacturer specifications.
* Perform other job-related duties and responsibilities as may be assigned from time to timeAdditional Responsibilities:
* Maintain a professional appearance in accordance to the employee handbook
* Expected to arrive to work on time and work required shift
* Interact effectively with co-workers
* Receive feedback from supervisor in a positive manner
* May be asked to train and/or mentor other coworkers, as needed
* May be asked to speak with or ride with customers, if authorized by supervisorQualifications
* 5+ years of Service Technician experience required
* ASE Certification required
* A-level qualifications, including Diagnostic, Electrical and Engine Repair
* Broad knowledge of new vehicle technologies
* Ambitious, hardworking presence in a team environment
* Basic computer skills
* Positive, friendly attitude, along with a customer service mentality
* Enjoy working in a dynamic environment
* Ability to collaborate effectively
* Ability to learn new technology, repair and service procedures and specifications
* Able to operate electronic diagnostic equipment
* Minimum high school diploma or GED equivalent required
* Valid driver's license and clean driving recordPhysical Requirements:The employee is regularly required to stand and walk.
Frequently required to climb, stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vison, depth perception, and ability to adjust focus.
Work Environment:While performing the duties of this job, the employee is frequently expected to test drive customer vehicles, however the normal day-to-day operations will be conducted in a professional service bay area.
The noise level is the work environment is usually moderate.
What we offer:
* Medical, Dental and Life Insurance
* Vision Insurance
* Short term and long-term disability
* 401K
* Paid time off
* Closed on Sundays!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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