Account Associate

Aetna in Hartford, CT

  • Industry: Accounting - Others
  • Type: Full Time
position filled
Req ID: 66814BR Job Description Collaborates with Account Management team to achieve growth/renewal objectives; Assist in preparation and delivery of SalesForce reporting to Executive leadership. Fundamental Components included but are not limited to: Identifies constituent-specific data credibility issues, pinpoints and coordinate solutions and may lead resolution of discoveries in collaboration with other areas. Provides Partners with Aetna policy, discrepancy in data, including analysis of impact whether by team or business component. Collaborates with Account Management team to achieve growth/renewal objectives; may assist in preparation and delivery of SalesForce reporting to Executive leadership. May support plan administration activities, including in depth review of data accuracy on account pages, renewal reporting, consultant data and new product reporting by working proactively with leadership and supporting areas. May assist in partner training on product and policy questions. Will participate in Forecasting and retention calls for direct requests and coordinate internally to appropriate Account Management staff. Qualifications Requirements and Preferences: Depending on role, knowledge of client support and sales functions is preferred. 2-5 years of health insurance industry experience preferred. Bachelor's degree desired or equivalent work experience. Functional Skills: Sales & Service - Sales administration, support, reporting Required Skills: Service - Case Administration, Service - Providing Solutions to Constituent Needs, Technology - Leveraging Technology Desired Skills: Service - Handling Service Challenges, Service - Managing Organizational Dynamics, Technology - Promoting Emerging Technology Additional Job Information: Must work well under pressure and adapt to an ever changing work environment. Benefit Eligibility Benefit eligibility may vary by position. Job Function: Sales / Distribution Management Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status. </script>

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