Customer Engineer-Columbus, OH Area (Piqua)

Amada America in Piqua, OH

  • Type: Full Time
position filled

Job Details

Description

ESSENTIAL FUNCTIONS:
Install Amada software and connect to machine at customer facility.
Training Amada software based on customers process.
Complete status reports and expense reports, after onsite service.
The ability to communicate in the English language.
Good customer relations and follow through.
Basic machine operation.

NON-ESSENTIAL FUNCTIONS:
In house software support.
Support for overflow in call center.
Bilingual English/Spanish

REPORTING RELATIONSHIP:
Reports to CE Manager

SUBORDINATE STAFF:
None

KNOWLEDGE:
All Amada software. High level of PC knowledge, Domain network, Active directory, security and network policy.
A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:
Software installation.
Software training and trouble shooting.
Working knowledge of computers, Windows OS and Networks.
Ability to read and interpret mechanical and electrical drawings.
.
TRAVEL:
Routine travel with over night stays.

WORKING CONDITIONS:
LIFTING: Average Weight: 25 lb. Frequency: Daily

Qualifications


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