This role will support centralized investigations for AMZL Delivery Stations.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.
We are looking for a dynamic, organized self-starter to join our AMZL Human Resources team as an HR Investigator supporting our US Delivery Stations.
The central objective of AMZLs Centralized Investigation team is to ensure fair and respectful treatment of employees, consistent with our core business values and objectives.
The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of employee and labor relations issues and projects. The position supports Amazon.coms U.S. Delivery Stations.
The HR Investigator will work proactively to:
Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
Independently manage assigned casework, bringing investigations to closure rapidly and definitively
Design, collect, and analyze multiple levels of employee and stakeholder feedback
Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
Partner to engage in continuous improvement of communication vehicles and practices
Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for Delivery Station Associates and Drivers
Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
5+ years combined human resources, labor relations, investigative, or legal experience, and demonstrated passion for employee relations, labor relations, investigations, or labor/employment law with an emphasis on labor and employee relations work
Solid understanding of federal and state employment and labor laws
Experience in conducting investigative fieldwork, including complainant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
Prior experience supporting hourly employee client groups
Technically proficient in Microsoft Office Suite systems including, but not limited to, Word, Excel, and PowerPoint
Bachelors degree required
Experience in manufacturing/distribution/call center environment
AWI-CH, Advanced degree, JD, or other specialized training in labor/employee relations a significant plus
Strong evidence of career development and/or evidence of superior performance in previous roles
Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
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