• Amexglobalbusinesstravel
  • $177,070.00 -177,070.00/year*
  • Jersey City , NJ
  • Information Technology
  • Full-Time
  • 10 Bayside Terrace

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Product Manager, Supply Systems

Company Description

Positioned at the intersection of commerce and travel, American Express Global Business Travel offers its customers a comprehensive network, service dependability, and deep insight to help move people and businesses forward. American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable clients to optimize the return on their travel and meetings investments.

American Express Global Business Travel is part of one of the world s largest travel agency networks with locations in 140 countries worldwide.

As a new company that is ready to change the travel management world, we have an unprecedented opportunity to transform the landscape thanks to our relationship with American Express and to a new entrepreneurial spirit. We are looking for talented, passionate, committed candidate to help propel our new organization forward and create technology solutions that excite our customers.

Job Description

As a Product Manager, Supply Systems you will lead development of the company supply product and platform requirements, creating innovative solutions and managing the execution of the product roadmap. As a Product Manager you will define the product strategy, understand the market and competitive landscape and work with customers and internal stakeholders, including Technology, Supplier Relations & Revenue Management, Service Delivery and Operations, Client Sales, Marketing and others. Your goal is to lead a cross-functional, virtual team to create/drive new features that enable GBT to provide the most competitive supply distribution solutions in the marketplace.

You will be responsible for tactical or strategic roadmap projects and lead a virtual team towards successful execution. You will also provide subject matter expertise on how the latest technology and products in the market could positively impact GBT s business. You will be a domain expert in your product area and will act as an advisor to internal teams and senior management on transport content.

You will have a direct impact on how we service our customers. This role is critical to GBT s future growth and we re looking for outstanding and seasoned candidates.


  • Shape content product and distribution strategy
  • Develop a deep understanding of the competitive landscape and customer needs
  • Define the product roadmap and user stories in collaboration with Business stakeholders
  • Execute and improve on product delivery across multiple groups including Supplier Relations, Service Delivery, Technology, Commercial and Client Management
  • Ensure product releases are on time and budget and meet internal and external customer needs
  • Communicate with management, senior executives and stakeholders on product direction, strategy and upcoming projects
  • Advise internal teams on decisions and questions related hotel content
  • Responsible for both tactical and strategic product roadmap items with a high degree of autonomy
  • Create and maintain product and process documentation on an ongoing basis
  • Work effectively with cross functional teams
  • Technology vendor relationship and issue resolution management
  • Qualifications

  • 5+ years experience in Product Management with a solid track record of successful product delivery
  • 3+ years of detailed knowledge of supply distribution technologies including direct experience working with hotel and/or air shopping, pricing, and booking technologies
  • Degree in Business, Mathematics, Computer Science or Engineering desirable; an MBA is preferred
  • Good understanding of technology and product development lifecycle, including experience with agile software development, prioritizing backlogs, and developing user stories for software engineers
  • Proven technical and business acumen and ability to work effectively in a complex, diverse, global and changing environment
  • Excellent written and verbal communication skills
  • Ability to navigate the organization, collaborate effectively with multiple stakeholders and overcome project barriers
  • GDS experience is a must; expert user and/or design of GDS integrations is highly desirable
  • Understanding of the technical architecture of complex, scalable systems
  • Non-GDS travel distribution API experience and knowledge a plus
  • Travel e-Commerce experience and knowledge a plus (OLTA or OBT experience)
  • Managed/Corporate travel experience and knowledge is a plus
  • Familiarity with current travel distribution technologies, how these are evolving
  • Revenue Management experience is a plus
  • Location

    United States> New Jersey> Jersey City

    It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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    Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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