Account Coordinator

Artisan in Chicago, IL

  • Type: Full Time
position filled

Are you looking for an opportunity to get your foot in the door in the direct and digital marketing space? Our client, a top-ranked national marketing agency is looking for an Account Coordinator to join their team! Interested? Let's talk!

You Will:

  • Act as an agency customer support representative and be responsible for maintaining excellence in client service and handling the day-to-day responsibilities of communicating with the sales teams and peers
  • Be the primary point of contact for field sales teams to execute direct mail campaigns 
  • Capture all dealer requested details for each campaign, working with Creative, Data, and Production to in-market each direct mail enrollment
  • Ensure all information is captured on the enrollment forms; working with the Sales team to gather all needed info
  • Oversee the implementation of all campaigns ensuring accurate, efficient, and timely execution
  • Ensure that all client requests are handled in a timely manner
  • Work with various internal and external data partners to ensure accuracy
  • Work with the creative team on campaign development
  • Maintain high-quality control procedures and make recommendations as necessary for improvements
  • Ensure all processes are documented
  • Be a self-starter and require minimal direct supervision
  • You Have:

  • Strong Knowledge of basic Microsoft Office applications (MS Word, Excel)
  • 1-3+ years of customer service experience (preferred)
  • Strong interpersonal, written, and verbal communication skills
  • The ability to work effectively in a cross-functional dynamic team environment
  • The ability to maintain a positive and professional demeanor at all times
  • Strong attention to detail
  • Salesforce experience (a plus)
  • Logistics:

  • Start Date: ASAP
  • Duration: 6 months, possible temp-to-perm
  • Onsite
  • Hours: 40 hour work weeks, M-F
  • Criminal Background Check upon offer

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