Junior Business Analyst

  • BernardHodes
  • $134,560.00 - 134,560.00 / Year *
  • 201 E 45th St, New York, NY 10017
  • Full-Time

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Kaplan is looking for a Junior Business Analyst with Salesforce experience. The ideal candidate should have the right mix of business analysis skills and passion for leveraging Salesforce capabilities to solve business challenges and drive adoption.


  • Facilitate requirements workshops, documenting detailed functional, technical, reporting & data requirements.

  • Gather, create and document current and future business process flows.

  • Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.

  • Provide support to Salesforce users in sales and service teams, and act as the primary point of contact for end-user support.

  • Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce functionality.

  • Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation.

  • Collaborate with end-users to create and maintain training materials. Drive adoption, on-boarding and train the trainers processes.

  • Manage relationships with stakeholders to achieve project goals.

  • Maintain collaborative relationships with external vendors to achieve project goals, where necessary.

  • Participate in the evolution of team best practices, standards and policies.

  • Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects.


  • 1 year of experience working with Salesforce and 2 years of general Business Analysis within a matrix organization.

  • Strong client/stakeholder engagement capabilities.

  • Strong interpersonal and communication skills.

  • Strong time management and organizational skills.

  • Scrum or Agile methodology experience highly desirable.

  • Manual testing experience is a nice to have.

  • Competency in gathering and documenting business requirements.

  • Demonstrate some understanding of SQL & Salesforce.

  • Excellent attention to detail and complex problem-solving capabilities.

  • Strong interpersonal and communication skills, with a proven ability to present information clearly and effectively.


Bachelor's Degree or any related technical field preferred. Strong relevant work experience considered.

Associated topics: analyse, analyst, analyze, business analyst, examiner, financial analytic, government, investment analytics, monitor, refinement

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.