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Strive to achieve world-class supply chain, manufacturing processes, warehousing, and direct-to-consumer fulfillment Implement processes and systems to generate higher ROI and workflow optimization Hire, train and develop a team of operations professionals; support individual growth through mentorship, feedback and career development opportunities Create standard operating procedures and best practices for performance monitoring in order to optimize quality and delivery time Partner with Finance to develop and own the annual operations budgets Develop and maintain relationships with vendors and suppliers; review contracts and negotiate terms Partner with Leadership members and individual department heads to ensure the company's operational priorities are aligned with company goals What were looking for: 12+ years in operations and/or supply chain experience with overseas production and international distribution experience Bachelors required, MBA or Masters degree preferred A track record of building high-performing teams; you know how to hire, train and retain top talent An obsession with customer experience; you know the best metrics, systems and strategies to scale customer experience teams A connector; youre able to connect the dots between fulfillment centers and Customer Experience and Operations teams, ensuring everyone is in constant communication, knows the goals, and is inspired to achieve them, together Excellent negotiation and analytical abilities Strong project management and continuous improvement skills Advanced understanding of budgetary concepts; youre able to build out processes with financials at top of mind An ability to quickly develop trusting relationships with team members at all levels An ability to remain calm in high pressure situations Billie, Inc. is an equal opportunity employer that celebrates diversity. We prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs. Will you now or in the future require sponsorship for employment visa status (ex. H-1B visa status)? *
Associated topics: administrative assistant, administrative officer, asso, beverage, chief operations officer, food, operation, operations director, records management, staff

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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