Manager, Learning & Development - Merchant: Bloomingdales, New York, NY

  • Bloomingdales
  • $75,730.00 - 120,660.00 / Year *
  • 21 Warren St, New York, NY 10007
  • Full-Time



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At Bloomingdale's our associates are our number one differentiator. It is an exciting time to be part of the Human Resources team, as we develop and manage programs to support our business goals. Our team provides guidance and support to our client groups, while creating a culture that values career development, succession planning, coaching and retention.

Job Overview:

The Manager of Learning- Professional Development will support key L&D initiatives for the Merchant Pyramids through identification of Learning Plans, instructional design, workshop facilitation and administration. Primary accountabilities will include learning event planning and execution, communications with learners and key stakeholders, development of learning support materials and program marketing. They will work in close collaboration with L&D team members, HR Business Partners, Buying and Planning leadership to maximize reach and effectiveness of BLM Learning opportunities. This position reports into the OVP Learning and Development. Perform other duties as assigned.

Essential Functions:

* Create a learning and development strategy, vision and action plan to close skill gaps contributing to the success of the organization
* Partner with Subject Matter Experts to Design and implement training programs to drive employee performance both for new hires and ongoing talent development
* Develop customized training content to support roles
* Use appropriate tools and delivery methods to produce blended learning materials promoting learning through self-study, practice, performance support, socialization and knowledge-sharing
* Develop assessments that measure learner outcomes including productivity.
* Provide constructive, actionable feedback and coaching to business leadership to support ongoing development.
* Regular, dependable attendance and punctuality.

Special Projects:

* Ownership or team participation in specific roll-outs, launches and programs. Blending partnership with Stakeholders to assess needs, creation of L&D strategy, development of curriculum, facilitation of Leadership workshops.
* Ensure thorough communication and follow up, including coaching and feedback discussions with Stakeholders, Subject Matter Experts and store leadership.

Qualifications:

Education/Experience:

* Bachelor's degree in Education or Business preferred. Minimum 5-8 years relevant experience.
* Retail Learning & Development experience.

Communication Skills:

* Excellent written & verbal communication skills.
* Ability to effectively present information clearly & concisely.
* Exceptional presentation and facilitation skills.

Mathematical Skills:

* Strong analytical skills & business math competency.

Reasoning Ability:

* Strong conceptual & creative thinker, multi-task, meets deadlines & prioritizes.

Other Skills:

* Strong team player, able to effectively develop & maintain collaborative partnerships with all levels within the company.
* Strong understanding of retail business related to Buying and Planning.
* Self-motivated & inspiring to others, with collaborative working style.
* Demonstrated passion & commitment to Diversity & Inclusion, inviting diverse perspectives, fostering an inclusive training environment & supporting workforce diversity.
* Proficiency in MS Office (Word, PowerPoint, Excel)
* Ability to work effectively with tight deadlines in a fast-paced environment
* Strong sense of ownership, urgency and drive

Work Hours:

* Ability to work a flexible schedule based on department and company needs.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


Associated topics: assistant manager, general manager, major gift officer, manager retail, retail store manager, senior manager, store manager, store supervisor, supervise, team lead


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.