BELL PERSON

Boyd Gaming in North Las Vegas, NV

  • Industry: Hospitality - Lodging/Resort/Travel - Bellperson/Concierge/Host
  • Type: Full Time
  • $33,340.00 - 43,450.00
position filled

Position Description:

Provide friendly and informative guest service while assisting with guest luggage and coordinating tour group luggage handling. Support the front desk staff with communication on concerns regarding customer issues.

  • Greet guests appropriately upon arrival to the front desk area.
  • Communicate with guests, staff, and Tour Escorts regarding operations.
  • Prepare room lists for arriving and departing groups.
  • Retrieve and operate bell cart.
  • Escort guests and carry or transport luggage to and from the rooms.
  • Resolve customer complaints or disputes as necessary.
  • Make airline, show and tour reservations for guests.
  • Arrange for guest car rentals and delivery.
  • Maintain cleanliness and order in bell stand and luggage area.
  • Work with Security to report suspicious or dangerous/unclaimed luggage.
  • Other duties as assigned by management.
  • Position Requirements:

  • Must have a high school diploma or GED.
  • Previous Hotel/Casino experience as a bellman is preferred.
  • Able to stand and walk for extended periods of time, approximately 90% of shift.
  • Present a professional and impeccable appearance with excellent communication skills. Fluent in English.
  • Able to navigate a bell cart with luggage and lift up to 75 pounds.
  • Must be able to execute tasks with a high degree of urgency or efficiency.
  • Auditory and visual range must include immediate environment.
  • Must maintain the highest grooming standards.
  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

  • Associated topics: alley, beach, bellstand attendant, club, desk, door attendant, mason, plaza, reservations, resort

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