• Bridge Technical Talent
  • Plainville , CT
  • Customer Service/Call Center
  • Full-Time
  • 116 E Main St

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Position Overview

The Desktop Support will deal with any issues with technology. With their knowledge of technology, they will support the clients with any problems and needs they have. This is a hands on role where installation and replacement will be involved.

Your responsibilities will include

  • Handle any client issues
  • Come up with new innovate ways to make equipment better
  • Organize warranty and replacement of equipment
  • Help users understand the hardware, software, etc. that they are using
  • Track all technology equipment
  • Ensure you are working with Bank policies and procedures
  • To be successful you will need

  • Excellent oral and written communication skills
  • Bachelor s degree in related field
  • Experience in technical support
  • Knowledge of present network protocols, and computer security
  • Certification in A+ and Network+
  • Excellent problem solving skills
  • Experience with Word, Excel, and spreadsheets
  • Ideal candidate will also have

  • Experience in Information Technology
  • Background with VMWare, or other focused certification
  • Microsoft Certified Systems Professional/Engineer (MCSP/MCSE)

  • Associated topics: assist, deskside, network, patient, systems administrator, technical support, technical support specialist, technician i, technician iii, technician iv

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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