Program Manager Continuous Improvement

C&S Wholesale Grocers in York, PA

  • Type: Full Time
position filled

About Our Company

C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

The Continuous Improvement Manager will lead process improvement activities for assigned locations including identifying and quantifying opportunities, processing data analysis, successfully executing project management and solution implementation delivering sustained controlled results. Successfully leveraging Lean/DMAIC tools and processes to drive next generation productivity improvements, while supporting all channels of business. This role will directly engage with customers / partners to implement solutions that improve the customer experience.

Job Description

  • Deliver Results as ONE Team Analyze operations to identify, quantify and prioritize actionable areas of opportunity. Develop business cases (problem definition, establishing baselines, KPIs and financial impacts, etc.) for potential projects. Engage stakeholders cross functionally ensuring alignment and support for projects. Lead / support broader national and regional projects. Facilitate process improvement activities (e.g. Kaizen). Accountable for driving projects and achieving results. Propagate continuous improvement methodology / techniques / mindset across the organization as part of the Supply Chain Center of Excellence.
  • Engage with customers and partners to determine performance challenges and business needs. Participate in customer venues (QBRs, Top 2 Top, location visits, etc.) supporting the long term improvements of KPIs. Coach operations leaders to improve processes that result in improved customer experiences. Develop, communicate and present results to tailored to the level needed. Coach operations leaders to improve processes that result in improved customer experiences. Develop and facilitate training for Green Belt acumen to continue to grow the brand and culture. Partner with Finance operations to ensure financial savings models are vetted, clear, concise and detailed where needed.
  • Be a coach / mentor in the development of CI / LSS capability at all levels in the organization. Act as a resource to support training efforts of operations staff in the use of CI / Lean tools and processes. Participate in facility business reviews, providing insight and feedback on how venues can evolve to drive further performance improvements. Be innovative and teach the organization to think differentlyand celebrate great results. Be resilient and courageous by speaking up frequently and candidly to be perceived as open.
  • Qualifications:

    Bachelors degree in Business, Supply Chain, Industrial Engineering, or similar field desired.

    Lean Manufacturing, Six Sigma or Project Management certifications desired, demonstrated application of DMAIC methodology and Lean techniques in multiple projects required

    Minimum of three years of project management / process improvement experience required, preferably in supply chain environment.

    Proficiency with data analysis and basic statistics required (statistical process control, hypothesis testing desired).

    Advanced proficiency in MS Excel required, experience with other data systems / software strongly desired (MS Access, Sequel Server, Hyperion, Minitab, MS Project, MS SharePoint, etc.).

    Warehouse or transportation management experience (including related ERP system) desired.

    Strong multi-tasking, communication and organizational skills. Ability to work well with all levels of team members with different backgrounds and needs.

    Other: Experience with Supply Chain, Transportation and Warehouse Operations a plus.

    Qualifications

    Shift

    1st Shift (United States of America)

    Company

    C&S Wholesale Grocers, Inc.
    Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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