us | Technology Operations Specialist in San Francisco, CA

Technology Operations Specialist

  • Canon Solutions America
  • $109,735.00 - 186,920.00 / Year *
  • 23 Broadway
  • San Francisco, CA 94111
  • Full-Time




Overview

Responsible for establishing and maintaining relationships with all appropriate IT administrators and personnel.



Responsibilities

- Establishes and manages relationships with all appropriate client IT administrators and personnel.
- Establishes and maintains a thorough knowledge of the client's networking environment.
- Maintains up-to-date knowledge of all solutions deployed within the client's environment.
- Responsible for regular application administration for print/fleet management, output management and scanning software solutions.
- Assists the client and Canon's Account Team in the testing and implementation of hardware/software solutions in client's network environment.
- Performs all technical support and troubleshooting activities.
- Communicates chronic technology issues, concerns and suggestions with Client, Canon Account Team and Canon Technology Facilitator.
- Provides training to Canon site-personnel on pre-defined trouble-shooting and remediation strategies, where appropriate.



Qualifications

- Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
- Significant experience in a customer service oriented environment is required.
- Technical competency skills and excellent problem solving skills.
- Must be proficient in MS Project, Word, Power Point and Excel.

- Must have clean, valid driver's license.

PI106396363


Associated topics: equipment, infrastructure, maintain, maintenance, network, satellite, server, system engineer, system specialist, technician


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.