At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
The Reimagined Branch Experience:
Welcome to a new idea in banking. Here at Capital One, were redefining how people bank. You see, we believe banking should fit our customers everyday livesnot the other way around.
As a Branch Ambassador, youll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers banking experience. Youll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. Were not just looking to fill open positionswe seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience.
Heres what were looking for in you:
If youre nodding along and like what youre reading, lets talk.
Basic Qualifications :
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
- At least 6 months of cash handling experience
- Associates degree or Military Experience
-2+ years of Retail, Sales, or Banking Experience
- Creole Bilingual
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