• Career Group Companies.
  • $39,680.00 -60,800.00/year*
  • Jersey City , NJ
  • Customer Service/Call Center
  • Full-Time
  • 10 Bayside Terrace

Job Description

Leading Contemporary Retailer is looking for a Customer Service Representative to join their team in Jersey City, NJ! If you are an excellent communicator with a talent for managing several different priorities at once, then we d like to hear from you.

What you ll do:

  • Oversee fulfillment of customer orders from initial placement to completion
  • Troubleshoot problems that arise with order fulfillment
  • Work with distribution teams to escalate rush and bulk orders
  • Inform internal teams of order changes
  • Process returns and exchanges and create documentation for chargebacks
  • Consistently scrutinize fulfillment processes for efficiency
  • What you ll need:

  • 3-5+ years of experience in customer service and order fulfillment
  • Proven experience with AOM, MS Excel, and SAP systems
  • Demonstrated understanding of order fulfillment process, inventory control, and customer PO specs
  • Exceptional communication skills and attention to detail
  • Ability to research and effectively problem-solve
  • Experience staying organized in a fast-paced environment
  • Please submit your resume for consideration.


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    Associated topics: call center specialist, csr, customer service representative, platform support, representante de servicio al cliente, service agent, service specialist, support, technical assistant, telephone

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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