Position Overview: The Associate Systems Engineer (SE) – Voice/UC Solutions position is an entry level opportunity to learn advanced complex technologies around premise based and Hosted/Cloud based solutions that encompass: Unified Communications/Collaboration Solutions, VoIP, SIP, and Contact Center. In addition, working knowledge of switching/routing, wireless/Mobility/BYOD, virtualization & storage, power & infrastructure solutions especially as it relates to real time traffic is essential (QoS, failover mechanisms, Data network impacts etc.) Responsibilities: The Avaya Associate Systems Engineer (SE) – Will assist the Avaya Inside Sales Team and Sales Engineering team as a technical consultative resource. Responsibilities include: Work with Inside and Outside Sales Team to uncover/identify/qualify customer needs/ objectives; Develop strategies and solutions that can be satisfied by Carousel Solutions portfolio Responsibilities include assisting in technical discovery, design, solution positioning, deliverables (Solution Design/Scope of Work, Bill of Materials/Pricing, Visio Solution Diagrams), presentations (design, technology, competitive analysis, and industry). Assist in the development of formal and informal presentations of solutions from a both a business benefit and technical perspective. Be proficient in developing solution designs, product configurations and formal quotations. Be a team player and eager to learn the solutions/ technologies from other team members through informal, formal, and self-paced training. Perform on-site and remote product demonstrations / deliver product updates/roadmap presentations Maintain an in-depth level of technical and industry knowledge through ongoing training, seminars and certifications focused on AVAYA and Avaya DevConnect solutions Travel is requirements are limited for the first two years. Success in this position is the stepping stone to more advanced engineering positions within Carousel Industries. Required Knowledge and Experience: BA/BS in Computer Science or technical field 1-2 years’ experience in a technology related position Strong aptitude for technology and a desire to learn Carousel Industries is one of Avaya’s largest reseller in the world and was recently awarded overall Business Partner of the Year. This position will be part of a large, dedicated team of associate sales engineers, inside sales reps, and management focused on the growth of strategic Avaya unified communication solutions. Carousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.