• Chubb
  • Jersey City , NJ
  • Information Technology
  • Full-Time
  • 10 Bayside Terrace

DIO (Digital Infrastructure Operations) IPA AppServices Engineer: This role provides expert technical support for the IPA Application Stack. This includes all software titles and databases used to support the IPA suite of applications. This role is the IPA Software Expert and will provide installation, configuration, upgrades, patching, and administrative support for the IPA applications. They will be the first line of administrative and application support. This role contributes to the creation of KPI's, monitoring, administration, automation, orchestration, buildout, support, etc to maintain the Service. This role works closely with the other DIO Team and Core IT members to ensure the delivery of the IPA Service. This role will contribute to the 24x7 support of this service.

Roles and Responsibilities

WorkFusion Application Expert

Understands all components of the Intelligent Automation (IA) platform. (WorkFusion, Linux, Windows Server, Windows Workstation, SQL, Networking, Security, etc.)

Familiarity with Open Source technologies

Ability to create / modify professional technical documentation.

Experience and desire to automate all aspects of the environment.

Contributes towards Continuous Improvement of IA Services.

Ensures IA Services (Applications) are at current versions and support levels.

Contributes to 24x7 On-Call support for IA Services

Ability to troubleshoot complex systems crossing multiple technologies and geographic regions.

Adheres to regional/global policies and applicable change control procedures.

English fluency required

Contributes to Agile Planning for Sprint Team

Preferred Skills:

Experience with WorkFusion

Experience with Azure (preferred) or AWS.

ARM Templates, PowerShell, Python, Chef, Puppet

Additional spoken and/or written languages


4 year college degree or equivalent professional experience with WorkFusion and Intelligent Automation

Industry experience in Finance, Insurance, or other industry with extensive AI work

Individual Contributor Competencies

Problem Solving

Takes an organized and logical approach to thinking through problems and complex issues.

Simplifies complexity by breaking down issues into manageable parts

Looks beyond the obvious to get at root causes

Develops insight into problems, issues and situations

Continuous Learning

Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.

Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise

Takes advantage of formal and informal developmental opportunities

Takes on challenging work assignments that lead to professional growth


Willingly does more than is required or expected in the job.

Meets objectives on time with minimal supervision

Eager and willing to go the extra mile in terms of time and effort

Is self-motivated and seizes opportunities to make a difference


Ability to re-direct personal efforts in response to changing circumstances.

Is receptive to new ideas and new ways of doing things

Effectively prioritizes according to competing demands and shifting objectives

Can navigate through uncertainty and knows when to change course

Results Orientation

Effectively executes on plans, drives for results and takes accountability for outcomes.

Perseveres and does not give up easily in challenging situations

Recognizes and capitalizes on opportunities

Takes full accountability for achieving (or failing to achieve) desired results

Values Orientation

Upholds and models Chubb values and always does the right thing for the company, colleagues and customers.

Is direct truthful and trusted by others

Acts as a team player

Acts ethically and maintains a high level of professional integrity

Fosters high collaboration within own team and across the company; constantly acts and thinks One Chubb

Additional Competencies:

Dynamic Problem Solver - Able to figure out complex problems, potentially including technologies outside of one's formal training.

Excellent Work Ethic - Drives to \"Get the job done\" and with high levels of pride and quality.

Must be able to support multiple time zones. May require night/morning calls and meetings.

Participates in 24x7 on-call rotation.

Team Player, Approachable, Well Spoken, Professional.

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Associated topics: android, app, application developer, ios, java, mobile app, mobile developer, object c, objective c, swift

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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