• Citygroup
  • $177,070.00 -177,070.00/year*
  • Jersey City , NJ
  • Executive Management
  • Full-Time
  • 10 Bayside Terrace



Payment Transformation is the top TTS initiative for TTS business, where all payments and Receivables application flows globally will be re-engineered with the latest technology. These are complex initiatives which involve 100+ applications end to end and are critical with every country roll out. This role is part of the TTS Payment and receivables Transformation Team and is responsible for driving the Quality Assurance of the Transformation program as part of centralized Citi Quality Engineering team.


  • Running the quality and testing services to execute our key transformation initiatives to support our Transformation Program end to end.
  • Lead and directly manage a team of QA professionals in the execution of robust quality assurance measurement programs. Additional duties as follows:

  • Develop a Treasury Quality Assurance Management strategy, framework, tools and implementation plan for daily quality assurance of Transformation Programs.
  • Single Point of contact to ensure that ALL global Programs are on track as planned. Key person for Planning, Execution and delivery End to End, facing the senior management for risks/Escalations when plans fall thru the cracks. Strategist who can bring the status from Red to Green.
  • Build and manage a high performing team of QA Analysts with the required leadership, influence and analytical skills (hire, train, manage, oversee, etc.)
  • Plan, manage and oversee the design and implementation of quality assurance measurement programs tailored to identify daily reporting issues and associated controls. Develop metrics i.e. heat maps, dashboards, Senior Management packages, monitoring, etc.
  • Develop and implement sampling methodology used to determine reporting and related control processes that will be subject to the quality control reviews.
  • Develop and implement testing criteria and reporting. Testing will be conducted on a continuous basis and will be highly controlled with required monthly and quarterly testing results reporting. Reporting will be provided to senior members of Treasury, Internal Audit, and Operations Risk Management.
  • Escalate failed controls and ensure root cause analysis are performed timely.
  • Evaluate exposure of control deficiencies and ensure effective and timely control remediation plans are established (i.e. Corrective Action Plans, etc.)
  • Prepare clear, concise and accurate documentation, reports of work performed and other written materials; read, interpret, explain and apply critical thinking.
  • Engage with senior management to report, escalate issues and review/present exceptions on a monthly basis to the Account Services Senior management & Quality Assurance head and other senior stakeholders.
  • Ensure departmental processes and procedures are implemented and kept current.
  • Ensure sufficient time zone coverage across globally to facilitate ongoing interaction between the quality control, Dev and production teams
  • Knowledge/Experience:

    To Qualify For This Position, You Must Be a Senior Individual With a Proven Track Record of Global Test Management of complex End to end applications And Have Experience Within The Financial Services Industry And The Following

    The successful candidate will utilize an extensive, multi-disciplinary knowledge of quality assurance and control concepts to implement a comprehensive Treasury quality assurance program.

    Hands on Experience Managing End to End Testing for highly Complex Programs with strong Finance/Banking DomainKnowledge of Treasury: liquidity, funding, capital and collateral; and their management in a large financial institutionKnowledge of the investment banking, sales & trading, asset management and similar
  • -------------------------------------------------

    Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US


    Time Type :Full time


    Citi is an equal opportunity and affirmative action employer.
    Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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    Associated topics: ad, advertise, chief marketing officer, cmo, demand generation, donor, facebook, public, social media, university relationship

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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