Call Center Representative

Confidential in Hebron, KY

  • Type: Full Time
position filled
Looking for Excellent interpersonal skills for professional interactions with customers and stakeholders from other VIS departments, Strong customer focus and customer service attitude

2nd Shift openings - 1130am to 8pm, $15.50 per hour
 (must be able to train on 1st shift for 1-2 weeks)
The ability to work in a fast paced environment and under certain time pressure, high flexibility and adaptability to changing priorities, considerable judgment and initiative to resolve any problems, make robust recommendations and / or escalate to the appropriate management level
 Strong problem solving, teamwork, and time management skills
 3 to 5 years of either technical customer service experience and / or optical experience
Willingness and ability to catch up on customer service and / or optical skills & knowledge (depending on individual background and experience)
Solid computer and Microsoft Office skills, in particular Excel and Word

High school diploma or GED equivalent required

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