• Confidential
  • Jersey City , NJ
  • Non-Executive Management
  • Full-Time
  • 10 Bayside Terrace

Description Job Description Summary The Senior Manager of Service Delivery is responsible for leading a highly customer-centric team of Service Delivery Managers, Technical Account Managers and Technical Architects to effectively deliver services to Rackspace AWS, AZURE and GCP customers. In this role you will be responsible for developing and maintaining relationships with C-Level executives as well as ensuring the team delivers successful customer outcomes. Key Responsibilities:
Passionate management and coaching of Service Delivery Managers
Effective management of escalations
Creating a work environment and atmosphere that engages and delights both Rackers and customers
Creat ...

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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