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About the Role

The Solutions Engineer helps to support our customers with integrations that promote DataCamp as a centralized resource for ongoing data fluency education, while also helping with the delivery and support of productized integrations and the DataCamp API. The Solutions Engineer should have a background in enterprise SaaS support, scripting, and APIs, as well as a desire to be client-facing and revenue-oriented.

Youre the Type of Person who:

  • Is driven to design success for our customers from the start. From implementation through renewal, you will guide your customer down the path of success every step of the way.
  • Advocates for and is the voice of the customer.
  • Serves as a confident subject matter expert as it relates to the DataCamp platform and the data science industry as a whole.
  • Has a desire to drive value for customers.
  • Our Ideal Candidate has:

  • 2+ yrs experience in a technical client-facing roles role
  • 1+ yrs experience with enterprise SaaS
  • Understanding of REST APIs, JSON, OAuth, & SaaS
  • Understanding or openness to learning data science languages like R & Python
  • Able to learn and apply new concepts independently
  • Comfortable communicating and supporting customers at a technical level
  • A deep understanding of customer needs and the ability to translate them into achievable goals.
  • Experience with SSO & SAML 2.0
  • Experience managing or integrating with an LMS or LXP
  • Interest in familiarity with the data science field and typical data science workflows
  • A passion for education / e-learning.
  • Bachelors degree or higher.
  • Some of your key metrics will be:

  • Time to value
  • Ability to accurately scope and deliver projects on tight timelines
  • Customer satisfaction
  • What is in it for you?

  • A role at the center of the commercial business of a fast-growing SAAS scale-up
  • A competitive salary including fringe benefits
  • Stock options
  • Flexible hours
  • International company retreats every 6 months
  • Work with a great team (everyone says this, but were seriouswere pretty great)
  • DataCamp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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