ServiceNow Reports Developer

Devis (Development InfoStructure Inc.) in Arlington, VA

  • Industry: Entertainment - Administrative And Operational Support
  • Type: Full Time
  • $45,260.00 - 81,970.00
position filled

At Development InfoStructure Inc. (Devis) we are dedicated to providing exceptional IT consulting services and solutions to Federal, State and Local Governments as well as the international development community.

Our primary mission is to satisfy the goals and objectives of our customers, and we approach problems as opportunities to invest our time in developing long-term solutions and assets. We are passionate about our work and about creating an environment where everyone is supported to perform while maintaining a healthy work-life balance. We know that the best investment we can make is in our people!


Devis is currently seeking an experienced ServiceNow Reports Developer to provide support for an initiative within a Department of State (DoS) program in Rosslyn, VA!

Specific responsibilities include but not limited to :

  • Leading efforts to develop and maintain views to enable ServiceNow Performance Analytics dashboards and reports
  • Providing highly technical expertise in developing reports using ServiceNow Performance Analytics
  • Supporting report development in Tableau
  • Conducting statistical and predictive analysis
  • Developing SLA s supporting a global interagency business workflow process
  • Collaborate with multiple teams and clients to understand and recommend activities related to analytics
  • Develop ETL data flows between data sources as required to create data sets and perform analyses
  • Integrate and prepare large, varied datasets for analysis. Identify and assess data attributes using statistical software packages to develop recommendations and analytical processes based on mission requirements
  • Research, develop, implements, and utilize statistical methods and strategies to address tactical and strategic problem sets, while working with a technical team
  • Interpret and analyze data collected from a variety of sources using exploratory and statistical techniques, validating findings using an experimental and iterative approach

Required Skills and Qualifications

  • 5+ years of hands-on experience in similar work
  • Intermediate experience with ServiceNow Performance Analytics
  • Proficient experience with Tableau
  • Experience with relational databases in general and MS SQL Server 2008/2016 in particular
  • Experience analyzing data and developing reports in federated environments
  • SVN, Github, Jira, Confluence (desired)

Education / Certifications

  • Bachelor s Degree in Computer Science, Information Security or other relevant domain, or equivalent combination of education and experience

Clearance Requirements

  • Must be a U.S. Citizen with an active Secret clearance

Additional Perks/Benefits

  • Competitive salary compensation
  • Commuter benefits that include free on-site parking or SmartTrip reimbursement
  • SEP Retirement Savings Plan
  • Flexible, results oriented work environment
  • Performance Bonuses
- provided by Dice
Associated topics: administrative and operational assist, administrative and operational support, administrative assist, administrative support, assist, assistant, associate, operational assist, operator, usher

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