Bilingual Customer Service Representative

Compensation

: $39,680.00 - $60,800.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center





Description:

Knowledge of basic office equipment including a personal computer, electronic key system (EKS), telephone and headset.
First level problem resolution.

Roles & Responsibilities:

Receive and place telephone calls, fill out and verify information on forms or records, as well as proofread to verify that forms are completed properly.
Perform all duties as Customer Service Inbound I
Handle large accounts or more difficult issues.
Lead, teach, guide and/or motivate teams.



Required Skills: Must be proficient in conversational level speaking in one of many non-English languages. Ability to communicate and record information accurately. Ability to question others to determine specific needs. Ability to deal with people patiently. Ability to proofread and correct errors. About our Company: - E-Talent Network is responsible for carrying out the recruitment process and is a service provider for 22nd Century Technologies.
22nd Century Technologies is a business enterprise that supports demanding staffing programs for Corporations and State and Local Government Agencies. Its journey began in 1997 by supporting large Federal contracts which nudged us in the direction of creating large candidate pools across the country. Over the last 20 years, we have built a strong business model that is carefully constructed to deliver on multiple facets. We have proven past performance of providing services that exceed our clients' expectations. Today 22nd Century technologies supports clients in all 50 states and has grown to be a company that is trusted and sought for providing a complex mix of workforce solutions. With a firm grip on the entire spectrum of staffing solutions, we have placed more than 500,000 skilled resources and delivered 15 million+ man-hours.
22nd Century Technologies is an Equal Opportunity Employer\" and US Citizens & all other parties authorized to work in the US are encouraged to apply.\"
E-Talent Network is proud to service TSCTI recruitment needs with Our Global Delivery model with 110 recruiters, data miners and research analysts working across multiple time zones is backed by an internal database of 2.4 million resources across all major industries PandoLogic. Category: Customer Service, Keywords: Customer Service Representative
Associated topics: agente de servicio al cliente, associate, call center specialist, csr, customer service representative, phone, representante de servicio al cliente, service, technical assistant, technical support * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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