Customer Service Coordinator (Shipping & Logistics)

Effy Jewelry in New York City, NY

position filled
Who We Are
Effy is a family-owned luxury fine jewelry brand based in New York City.

The Role
We are looking for a Customer Service Coordinator.

You will handle Customer Service inquiries including phone, email and special orders.
You will also assist in packing/shipping special orders and repairs to customers.
You will see projects from start to completion in a fast-paced environment. You are extremely organized, communicate well and enjoy the daily challenges of helping customers.

Responsibilities
Utilization of proper procedures for shipping via computer programs as directed
Receive and inspect incoming packages from the clients
Contribute to the team and work with other departments as needed
Ensure timely order fulfillment: packing and shipping, returns and exchanges
Assist with Client Services (retail, phone, email) as needed

Requirements
Must be FLUENT in English
 1-5 years’ experience in a customer service capacity or call center.
Proficient in Excel, Word.
Excellent communication and interpersonal skills..
BA or BS degree preferred
Ability to thrive in a fast-paced, high volume environment while being proactive, motivated, dedicated, and able to take initiative.
Proven ability to work to strict deadlines.
Self-motivated and team-oriented.
Ability to troubleshoot, be solution-oriented and take direction from team.
Previous experience in luxury jewelry or fashion industry is a plus!

Salary range is between $30-40k annually.

You may be interested in these similar jobs!
Youth Sales Representative
Riddell in Long Island, NY

Youth Sales RepresentativeRiddell is a premier designer and developer of football helmets, protective sports equipment, head impact monitoring techno…

Read More
General Restaurant Manager – Grab & Go Concept!
CoRecruitment in New York City , NY

General Restaurant Manager – Grab & Go Concept! Salary: Ranging from $55K - $72K + 30% Yearly Salary Bonus and much much more! Location: NYC, N…

Read More
POSITION WITH A FUTURE
VALUETRANS EXPRESS INC in New York, NY

Successful applicant must be a neat, literate, RESPONSIBLE adult with good manners,, motivated to work and learn the workings of the company and have…

Read More
Logistics Coordinator
Manpower Group in Brooklyn, NY

Job Description Manpower is looking to hire a Temp-Perm Operations Specialist with excellent customer service experience to work on the Brooklyn area…

Read More
Logistics Coordinator
Aerotek in New York, NY

Must Haves:- 1+ years experience with coordination or logistics- 1+ Years experience with Freight Forwarding- Knowledge of Bank Documents- 1+ years e…

Read More
Inventory Associate 3 (Mount Vernon)
McKesson in Mount Vernon, NY

Job DescriptionAddress customer questions and concerns by fielding incoming calls locally or working with McKesson customer serviceWork directly with…

Read More
MATERIAL HANDLER II
Montefiore Medical Center in Bronx, NY

Under the direct supervision of the distribution managers, provides superior customer service by performing shipping, receiving, inventory control fu…

Read More
Fufilllment/Picker Packer
Adecco in New York, NY

Adecco staffing is working with a client located in NYC who is looking for Picker Packers for a temp to perm opportunity. About Job : Working within …

Read More
Stocker - Aisle
Restaurant Depot in Maspeth, NY

Restaurant Depot - - 4340 57th Ave [Retail Associate / Team Member / Warehouse] As a Stocker - Aisle with Restaurant Depot, you'll: Provides prompt, …

Read More
Warehouse Laborer - Earn $15 or more
Amazon in Staten Island, NY

Warehouse Team Member (Seasonal, Part-Time, Full-Time, Flexible Hours) Shifts: Overnight, Sunrise, Day, Evening, Weekend Location Avenel Job oppor…

Read More
Freight/Receiving
The Home Depot in Sunnyside, NY

Job DescriptionPosition Purpose:Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and…

Read More
Implementation Coordinator
Marken in New York, NY

About Marken At Marken, we challenge every employee to take the initiative and achieve outstanding results. We recognize that talent is our most …

Read More
Amazon Warehousing Worker - Earn $15 or more
Amazon in Staten Island, NY

Warehouse Team Member (Seasonal, Part-Time, Full-Time, Flexible Hours) Shifts: Overnight, Sunrise, Day, Evening, Weekend Location Avenel Job oppor…

Read More