Customer Services Specialist

Eliassen Group in

  • Industry: Information Technology - Others
  • Type: Full Time
position filled
This opening is supporting the most innovative nonprofit in the DC metro area. Our position is asking for the most talented Customer Services Reps to support all ticketing channels. If you have a passion for helping users and clients, please send your resume over Responsibilities of the Customer Services Specialist: Enable the delivery of exceptional member experience across multiple channels of communication Work with members to ensure resolution of escalated issues and complaints Identify, track, and resolve systemic issues Requirements of the Customer Services Specialist: At least 1 year of experience in customer services Demonstrated history of effectively managing multiple projects Clear and effective verbal and written communication skills Keywords: Customer Services Specialist, Project Management, Communication Job ID: 333342 About Eliassen Group: Eliassen Group provides strategic talent solutions to drive our clients' innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don't miss out on our referral program If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check - provided by Dice

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