Network Engineer supporting the Missile Defense Agency at Schriever AFB, CO. Provides Operations and
Maintenance of Citrix NetScalers to include Web Application Firewall (WAF), load balancing, and Citrix Access
Gateway configuration. Assist in troubleshooting access issues to web applications, Virtual Desktop Infrastructure (VDI)
environments, and other services. Work with website administrators on load balancing and WAF implementation and
changes. Identify WAF signatures that break a website s functions to the appropriate website administrator. Provide
input to Architecture and Engineering teams on NetScaler configuration. Daily review of logs for any issues and to ensure
functionality is maintained. Capability to document and maintain designs of Citrix environment and to oversee, implement
and conduct Citrix NetScaler infrastructure upgrades as needed. Research/analyze issues/requests to determine server
(hardware and software)/application related implications, effectively communicating with all impacted parties and by
troubleshooting and resolving issues with a sense of urgency to minimize any system downtime. Responsibilities also
include creating and improving procedures and other duties as assigned. Primary duty hours fall between 0700 and 1700
with shift work required to assist with after-hours maintenance activities.
Requirements: BS Degree and 12 years of general experience with 8 years relevant experience. Must be a US citizen
and have an active DoD Secret Clearance. Must have a DoD 8570.01 IAT Level II Certification and a CompTIA Security
+ CE Certification. Experience troubleshooting network systems and application performance with the use of packet
capture and other Tools (Fiddler, Wireshark, etc). Experience with configuration/administration of traffic management
solutions (Content Switching, Load balancing, and AAA vSservers). Understanding of Citrix XenDesktop deployments.
Understanding of Citrix architecture. Data flow. Understanding of Citrix Access Gateway with Citrix Netscale. Experience
troubleshoot web application authentication/access/timeouts. Understanding of DNS. Understanding of Regular
Expressions (Regex), and advanced expressions. Understanding of Citrix XenDesktop deployments. (XenDesktop
7.x). Understanding of Citrix architecture (XenDesktop 7.x,/XenApp 6.x/7.x). Data flow. Understanding of Citrix Access
Gateway with Citrix NetScaler. Understanding of SSL/TLS Protocols and Cyphers. SSL/TLS certificate knowledge.
Understanding of AAA (Authentication, Authorization and Accounting). LDAP/Kerberos/SAML etc. knowledge. Ability
to troubleshoot load/latency. Understanding Clustering/Failover. Strong analytical background with accompanying
troubleshooting skills. Ability to work independently as well as collectively within a team, apply critical thinking techniques,
and effectively communicate with customers and other team members, both orally and in writing. Ability to quickly adapt to
new situations and a willingness to learn new technologies.
Desired: Experience with Remedy Incident and Change Management.ITIL v3 Foundations certification. Citrix Certified
Associate Networking (CCA N).