• Esolutions
  • $32,750.00 -47,810.00/year*
  • Jersey City , NJ
  • Pharmaceutical/Biotechnology
  • Full-Time
  • 10 Bayside Terrace


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Job Description

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  • Sr SDM/ GM Jersey city, New Jersey - United States | Posted - 01/02/2019 Overview
  • 12+ Years of experience in Life Science domain of business and having key responsibilities in the following:
  • As a Delivery manager, will be partnering and interfacing with Client CxO and Executive leadership in promoting technology vision and direction for the systems supporting all business functions
  • End to end ownership in ensuring compliance to customer and Client organizational risk and compliance requirements
  • Experience managing systems and ITSM process, support SOX, GxP regulations and other audit requirements associated with the various stages of the SDLC
  • Appreciation of the cyber landscape and data protection requirements associated with on-premises & hosted environments (not mandatory)
  • Good understanding of the data privacy and protection requirements (not mandatory)
  • Excellent written, spoke and client facing skills
  • Past experience in managing / collaborating with global distributed teams is preferred skill
  • Understanding of roles & responsibilities associated with the services like development, test, support & enhancement is a must
  • Good breadth of profile should have:

  • Partner with the Client business function leaders to establish a technology strategy, prioritize systems initiatives, budgets and operating plans
  • Work with the IT leadership team to deliver enterprise-wide technology solutions and support the overall technology and business strategy
  • Oversee the performance management, governance, common methodologies, processes, metrics and tools for developing and operating systems with Application, Infrastructure and Compliance view
  • Drive IT service contractual deliverables and will participate in thought leadership, business opportunity review and provide feedback to the team to ensure the solution meets the needs and intent
  • Must have the ability to drive operations, technology and project teams to deliver solutions using existing processes and also the ability to determine what processes need to be enhanced.
  • Drive Audit and Compliance initiatives in a Life science, Pharmaceutical and Heathcare industry settings i.e. SOX, HIPPA, GxP etc. and manage CAPA actions.
  • Establish metrics/key performance indicators and SLAs for driving the performance of IT service delivery
  • You will review various processes to identify potential gaps as well as partner with the IT department and applicable internal IT resources to address any gaps
  • You will be overall accountable for various initiatives that include cost savings, capital management and leading / coordinating leadership meetings for the assigned client engagement
  • This includes taking an end to end view of Customer infrastructure services and seeking to be proactive in the continuous improvement of service delivery
  • Provide effective leadership, coaching and management to ensure the delivery, operations, technical, project and process team evolves in alignment with IT leadership, business and client expectations
  • Promote cultural values in a manner resulting in a positive, team-oriented, results-focused Global team
  • Drive a supportive and collaborative working climate that results in a highly engaged Global workforce
  • Perform other delivery, technical program, leadership job related functions as assigned
  • Experience in Information Technology with experience related to IT operations management, application team coordination, Datacenter infrastructure management, project management, or technology consulting
  • New Technology appreciation, Distributed Compute, Backup & Storage, Database, EUC Engineering and Network Services


  • Associated topics: assembler, coiler, electrician, operator, service porter, service support, tech, technical, technician staff, wire

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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