• FireEye
  • New York, NY
  • Information Technology
  • Full-Time
  • 21 Warren St

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FireEye is the leader in intelligence-led security-as-a-service. Working as a seamless, scalable extension of customer security operations, FireEye offers a single platform that blends innovative security technologies, nation-state grade threat intelligence, and world-renowned Mandiant? consulting. With this approach, FireEye eliminates the complexity and burden of cyber security for organizations struggling to prepare for, prevent, and respond to cyber attacks. FireEye has over 7,000 customers across 67 countries, including more than 45 percent of the Forbes Global 2000.

A highly motivated Infrastructure Technology Manager is primarily responsible for the enablement of our customers using FireEye technology and participate in information security activities on strategic accounts. As a FireEye consultant you will represent the company to the client, cultivate the climate of teamwork and instill customer confidence in their defense of their networks against advanced, targeted attacks.


* Work with high a profile customer account on product related consulting services
* Provide deployment and configuration for FireEye suite of products
* Integrate and automate FireEye security Solution with other security products in the customer's network
* Trusted advisor for the customer in matters concerning service delivery and ongoing projects
* Lead client and engagement teams in successful delivery of our Managed Defense solutions, exchange threat intelligence with customers and internal teams, and briefing existing clients, potential clients, and external groups on security threats and incident response
* Lead security incident response and leverage product knowledge to guide customers
* Articulate complex information on security threats and incident response to internal and external groups across varied levels of technical understanding
* Lead efforts in expanding and improving the development of processes, methodologies, and client communication methods for advanced persistent threat detection, threat intelligence, incident response, and vulnerability analysis
* Effectively communicate investigative findings and strategy to client stakeholders, technical staff, executive leadership, and legal counsel.
* Responsible for building relationships with internal business units to identify innovative solutions to enhance service delivery.
* Develop custom reports and other custom configurations / use cases for FireEye suite of products within the customer's environment
* Walk customers through FireEye's suite of security response information with the capability to understand and locate the indicators of compromise
* Help determine the extent of a compromise including attributes of any malware and identification of data that was possibly ex-filtrated
* Ensure the health and welfare of the customer infrastructure as it pertains to the FireEye products and dependencies with other products.
* Maintain current knowledge of tools and best-practices in advanced persistent threats; including tools, techniques, and procedures (TTPs) of attackers and for forensics and incident response.
* Bachelor's degree in a technical discipline (or equivalent work experience)
* 3 to 5 years' experience in network security appliance deployment and architectures.
* 5+ years of technical delivery, service delivery, client management, and/or managed services experience
* 2+ years of Information security, SOC, incident response or similar cyber experience
* Experience with critical tools used in incident response, computer forensics, malware analysis, network or host-based intrusion detection, proactive services, remediation, vulnerability testing
* Strong knowledge of enterprise detection technologies and processes including Advanced Threat Detection tools, IDS/IPS, Network Packet Analysis, and Endpoint Protection
* Fundamental understanding in network and security protocols and operating systems (Windows, Unix, Linux)
* Understanding of current information security challenges and solutions
* Evaluating customer needs, coordinate design for a solution, and clearly communicate solutions
* Delivering succinct and fact-based communications, both verbally and in writing
* Experience in collecting, analyzing, and escalating security events; responding to computer security incidents, and/or collecting, analyzing, and disseminating cyber threat intelligence
* Must be willing to work throughout the New York City Metropolitan area
* SOC Consulting experience with the SIEM product line
* Experience with scripting languages such as PowerShell or Python.
* Understanding of Network Protocols and security infrastructure (proxies, email filtering technologies, and network intrusion detection systems)
* Current knowledge of security threats, solutions, security tools and network technologies.
* Able to build strong client relationships and be able to interact effectively at all levels of client organization
* Experience conducting analysis of electronic media, packet captures, log data, and network devices in support of intrusion analysis or enterprise-level information security operations
* Excellent knowledge of security solutions and technologies, including: Linux based tools, network and endpoint solution architecture/implementation/configuration
* System administration experience with enterprise email systems, highly desired
* Experience and knowledge of packet flow/TCP/UDP traffic, firewall, SSCM, and other agent push and distribution technologies
* Excellent communication and presentation skills, with the ability to present to a variety of internal and external audiences, including the ability to comfortably interact with senior executives
* Ability to set and manage expectations with senior stake-holders and team members
* Experience with FireEye security products, highly desired
* Incident response, malware analysis and investigation experience
* Experience in an analytical role such as network forensics analyst, Threat Analyst or security engineer/ consultant

All your information will be kept confidential according to EEO guidelines.

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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