Assistant Property Manager

  • FirstService Residential
  • $84,625.00 - 201,950.00 / Year *
  • 21 Warren St, New York, NY 10007
  • Full-Time



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Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.

We are seeking an Assistant Property Manager to join our New Development Group!

Job responsibilities included but are not limited to the following:

* Responsible for the daily management of a hi-rise cooperative /condominium property.

* Oversee all aspects of building management.

* Act as liaison between Board of Directors, tenants and Company.

* Consistently maintain knowledge and changes of the property.

* Write, prepare, and distribute all memos, notices, and other correspondences in regards to building changes, updates, or property information.

* Maintain the accuracy of the building and tenant files and documents to ensure accurate records are kept.

* Assist in the inspections of the building facilities to help guarantee appropriate property maintenance and address maintenance and building emergencies.

* Maintain Board meeting minutes and ensure minutes are produced timely, accurately, and organized with the latest meeting information.

* Responsible for property arrears including tracking arrears at least twice per month, sending arrears letters to the appropriate list of tenants, and reviewing and discussing the arrears reports with the property manager when needed.

* Answer phone calls, messages, and emails promptly; within a few hours but never to exceed 24 hours.

* Daily checking of the Company's 24/7 Customer Care Call Center log for issues and inquires.

* Responsible for the upload of property documents to in-house resident and building database, FSRconnect, and ensure that task lists are kept current.

* Arrange potential buyer interviews with the Board of Directors of the building and consistently follow up on outcomes while assisting on any questions or concerns that may arise.

* Distribute approved monthly financial reports to the Director of Boards as required.

* Handle administrative duties pertaining to annual meetings such as preparation of notices, proxies and etc. Must also attend the annual meeting with the property manager.

* Provide questionnaires and insurance certificates for the building.

* Process screening paperwork and coordinate drug tests for prospective building employees.

* Use good judgment in regards to charging the appropriate fees where applicable.

* Works closely with the property manager when processing the apartment alteration packages and charge/credit forms.

* Assist with the contractor and vendor selection for all capital improvement projects and assignments.

* Responsible for requiring proper vendor insurance with BCS.

* Promote ancillary services (e.g. construction management, energy, sales and mortgage brokerage, etc.).

* Maintain substantial compliance with Best Practices, particularly FSRconnect.

* Interface with internal departments such as financial management, client payroll, compliance, residential applications and closings, insurance, leasing, energy, and project management.

* Maintain substantial compliance with Best Practices, particularly FSRconnect.

* Complete special projects for both the client and managers as assigned.

* Practice and adhere to FirstService Residential global service standards.

* Conduct business at all times with the highest standards of personal, professional and ethical conduct.

* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.

* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.

* Ensure all safety precautions are followed while performing the work.

* Follow all policies and Standard Operating Procedures as instructed by Management.

* Perform any range of special projects, tasks and other related duties as assigned.

Knowledge, Skills & Proficiencies

* Bachelor's degree required.

* Two (2) + years experience in New York City residential condominium and cooperative property management.

* Must have superior verbal and written communications skills and proven customer service exposure.

* Need to have a high energy type of attitude to deal with the day to day tasks and able to multi-task under pressure and stressful situations.

* Must be extremely organized, consistent, and flexible and adaptable to change.

* Proven leadership and teamwork skills and attributes.

* Working knowledge of Microsoft office and Windows environment necessary.

* Experience with BJ Murray, Yardi Voyager, Avidxchange, ClickPay is a plus.
Associated topics: administrator, asset manager, community management, office manager, property, property management, property manager, property operator, property preservation, property specialist


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.