Employment Type: Full-Time
Company DescriptionGlobal Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. QualificationsResponsible for planning the implementation of various new technologies and technology upgrades (Weblogic, Voice Objects, Voice Biometrics, Nortel IVR, Genesys, and NICE)7 + years of experience in WebLogic Server 10g/11g/12c5+ Scripting & automation with WLST, Python and related technologies.7+ years of working experience with various data bases such as Oracle, MS SQL, MySQL, DB2/AS400Knowledge of Telecommunication, Networking and IP Telephony conceptsStrong engineering background relating to the call recording environmentAbility to adapt to change quickly and seek opportunities for growth and improvementAbility to work well under pressure and produce results, under the constraint of time and budgetAbility to plan, organize and prioritize own time while accomplishing tasks in a cost effective mannerGenesys SIP Recording and Routing Experience a plusGenesys GVP Setup experience a plusGeneral understanding Public Cloud architecture and security concepts.Knowledge of Serena, Nolio and other Dev-ops architecture and concepts to automate IVR Releases into Cloud a plusUnderstand PaaS, IaaS and SaaS service models and architectural requirements for eachExcellent problem solver with strong troubleshooting skillsExcellent verbal and written communication skillsGood interpersonal and customer facing skillsAdherence to corporate standards/problem and change management policiesAbility to learn and be a Self-MotivatorEducation:B.S Degree in Computer Science or equivalent work experience is requiredAdditional Information$74/hr6 monthsJob SummaryWoodbridge Township, NJ Full-time
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