Employment Type

: Full-Time


: Non-Executive Management

Supervisor General Prevention (Bronx Neighborhood Family Services)
About Graham Windham
In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 600 full-time employees serving children and families in multiple programs throughout Westchester County, Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience.
Graham Windham is one of the first organizations in the New York City to implement Solution -Based Casework (SBC). Solution-Based Casework helps children and families to be the solution to the seemingly insurmountable problems in their lives, from generational cycles of poverty, abuse, and neglect to unemployment, domestic violence and severe health problems. By recognizing and reinforcing their innate strengths and ability to cope, we at Graham Windham empower them to take the lead in making change in their lives.
About the Program
Our child welfare focused Prevention Programs are located in three of New York Citys highest risk communities, central Brooklyn, the Bronx (Hunts Point and Tremont), and Harlem. These programs help families care safely for the children while addressing underlying conditions that can lead to child abuse or neglect.The stressors of poverty, substance use, instability, criminal justice involvement,parental depression, family stress, substance use or domestic violencecan greatly compromise a parents capacity to care for their children, despite strong desires to be engaged. Using Solution-Based Casework, we actively work with parents to help them develop a more active, consistent and productive role in their childs educational and social development; we encourage families to build connections to positive supports in their community who will help them sustain their progress.Our goal is to partner with families to keep them together while ensuring that children will be safely cared for.
Position Overview:
The PreventiveSupervisor will provide clinical and administrative supervision of case planners and support staff in the implementation of case specific goals of families; will ensure that the multi-method program has a consistently strong approach to partnering with families to promote the safety and wellbeing of all children; ensure that the agency practice approaches (Solution-Based Casework and Motivational Interviewing ) are used to partner with families to help develop and encourage families to build connections to positive supports in their community; ensure that our families and staff have access to high-quality resources to meet their needs.The Supervisor will ensure responsive action is taken to meet all regulatory requirements as well as the mandates of the NYS Office of Children and Family Services, New York City Administration for Children Services and Grahams Pillars (Treat all with respect; Promote Safety and Well-Being; Encourage learning; Support opportunities for growth and Thrive in life) so as to strengthen families and protect children.
Duties and Responsibilities (but not limited to):
+ Handle case-related crises, including incidents involving reports to the State Central Registry.
+ Coordinate unit staff meetings on a monthly basis and ensure that efficient administrative procedures are in place within the unit.
+ Ensure appropriate utilization of State and City databases.
+ Support the implementation and integration of Solution Based Casework and Motivational Interviewing in all case assessments, in the development of family and individual level outcomes, and action plans.
+ Provides ongoing management, direction and support to staff, ensuring correct implementation of Agency policies and procedures and high standards of timeliness, quality and accuracy.
+ Provides weekly supervision/coaching to case planners to strengthen their SBC skills and practice, enabling them to provide appropriate and consistent services through ongoing training and skills development.
+ Participate in continued SBC training, coaching and the SBC certification process.
+ Support staff on home visits, in internal case conferences and external Elevated Risk and Safety conferences.
+ Assist in the facilitation of Family Team Conferences.
+ Ensure the timely completion of mandated reports and documentation of all case activities.
+ Conduct monthly supervisory casework reviews to ensure compliance with the programs mandates.
+ Utilize clinical reviews, consumer satisfaction surveys and other quality assurance processes to assess the quality of service delivery.
+ Ensure the required casework contacts in all phases are conducted in a timely manner needed.
+ Works with the Program Director to conduct outreach to outside community agencies and establish effective communication with ACS.
+ Exhibits effective verbal and written communication/presentation skills.
+ Perform other duties as assigned.
Masters required; 3 years supervisory experience; Bilingual English/Spanish preferred; Excellent organizational, written and communication skills; Proficient in MS Office; NYS Connections and Promis; Commitment to work from a strength based, youth and family development perspective.
Full-time position; salary commensurate with experience. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.

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