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Job Description

Guardian Security Service is seeking an experienced and qualified Concierge Supervisor for our residential property in White Plains. The ideal candidate will be a skilled and experienced in the hospitality and security standards. Responsible for providing excellent member service, maintaining strong professional relationships, and oversee the day to day concierge staff. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

We are looking for a candidate who will be working three shifts a week as a concierge and the other two shifts for hiring and overseeing the staff.

Responsibilities and Skills:

  • Must be readily available at all times to deal with problems or complaints
  • Supervise concierge staff
  • Must be a people person and manage with the ability to rally and motivate the team to do the work as needed
  • Bi-lingual (English and Spanish) is a major plus
  • Excellent oral and written communication skills
  • Must provide continued training of all staff
  • Detail oriented
  • Possesses leadership and coaching skills
  • Be a leader by example
  • Must have a car to get to site


  • High school diploma or equivalent required
  • Prior Residential Concierge Experience at Luxury Apt. Home Complex/Building
  • Experience with Building link or equivalent preferred
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
  • Neat and professional appearance
  • Ability to provide excellent customer service and work well with people
  • Detail oriented and able to handle multiple functions at the same time.
  • Must display exceptional communication skills
  • Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
  • Must be flexible
  • Must display strong planning, organizational and time management skills.
  • Ability to maintain satisfactory attendance and punctuality standard
  • Upon hire, employee must successfully complete a background investigation

This is a Full-Time position. $18.00 starting wage, pay is weekly.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

Associated topics: beach, club, desk, front desk, gallery, guest, kings, rapids, resort, sunset

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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