Service Manager

Compensation

: $39,570.00 - $62,650.00 /year *

Employment Type

: Full-Time

Industry

: Non-Executive Management



H.O. Penn Machinery, the Caterpillar dealer for the New York Metro Area and all of the state of Connecticut, is hiring a Service Manager for Construction Equipment to join their Bronx, NY team!
Reporting to the General Manager of Service, this role is repsonsible for the following tasks: Successfully deliver and sell service of recognized superior value by providing necessary key resources (people, materials, tooling, and time): Have resources (people and equipment) to effectively perform serviceEffectively utilize the resourcesGenerate growth through service sales Maximize the effective and efficient use of the service processes to provide fast, accurate service and minimize unnecessary expense: Effectively manage department operationsContinually monitor, measure, and improve processesForecast and budget resource to satisfy forecasts Staff and develop people to achieve all key results to make our service function safe and strong: Build and maintain environment characterized by safe work practices and high productivity and moraleEncourage safe work practices through enforcing timely completion of all safety initiatives including weekly safety meetings, monthly safety audits, new employee orientation and trainingsSelect peopleEffectively manage the performance process (goal setting, coaching, appraisal, and rewards/consequence management)Develop people Maintain the building and grounds in a cost effective manner to provide a safe, pleasant, and efficient working environment for employees and customers: Maintain the building and grounds in a clean and uncluttered stateMaintain the building in sound working orderEnsure the building is secure from theft and/or damage Contribute to positive customer experiences by maintaining the professionalism, appearance and accessibility of our facilities: Continually assess the appearance, including cleanliness, professionalism, maintenance, and compliance with company policies of your area of responsibilityTake corrective action on any items noted during these ongoing assessments to ensure compliance with company appearance standardsImplement any approved company recommendations for creating a professional appearance and ensuring the accessibility of our facilities
Minimum of 5 years' experience in supervisory/management capacity (minimum of 20 employees; union environment preferred)Must have good computer skills including Excel, Word, and OutlookMust have an understanding of budgeting and forecastingMust have a valid driver's license We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PandoLogic. Category: Installation & Maintenance, Keywords: Equipment Maintenance Manager
Associated topics: assistant restaurant manager, back end, bakery manager, deli manager, food service supervisor, general manager, general operations manager, manager, operations manager, shift manager * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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