Multi-Unit Team Leader

H&R Block in New York, NY

  • Type: Full Time
position filled


Multi-Unit Team Leader

580 Lenox Ave

New York

New York

What you'll do...

Are you a passionate people leader, capable of managing multiple offices? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them.

As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices. Prior tax preparation experience is not required. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities

What you'll do...

  • Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist the DGM in recruiting and interviewing candidates for tax office associate positions
  • Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices
  • Travel between the three offices as required
  • May prepare tax returns, as needed
  • What you'll bring to the team...

    What you'll bring to the team...

  • People management experience, with the demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
  • Computer proficient with the ability to use MS Office
  • Bachelor?s degree in a related field, or HS diploma with the equivalent combination of experience
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
  • It would be even better if you also had...
  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

  • You may be interested in these similar jobs!
    Youth Sales Representative
    Riddell in Long Island, NY

    Youth Sales RepresentativeRiddell is a premier designer and developer of football helmets, protective sports equipment, head impact monitoring techno…

    Read More
    General Restaurant Manager – Grab & Go Concept!
    CoRecruitment in New York City , NY

    General Restaurant Manager – Grab & Go Concept! Salary: Ranging from $55K - $72K + 30% Yearly Salary Bonus and much much more! Location: NYC, N…

    Read More
    Program Associate
    L Marks in New York, NY

    Program Associate - Intrapreneurship L Marks is working to transform corporate businesses by promoting the ideas of their entrepreneurial employees. …

    Read More
    Multi-Unit Team Leader
    H&R Block in New York, NY

    346052BR Multi-Unit Team Leader Southgate Plaza West Seneca New York What you'll do... Are you a passionate people leader, capable of m…

    Read More
    Associate Team Leader
    H&R Block in Ridgewood, NY

    What you'll do...Are you driven by helping people? H&R; Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To …

    Read More
    Team Leader Software Development
    Access Staffing in New York, NY

    Team Leader Software Development Leading NYC firm has all new opportunity for multi talented Team Leader/ Manager to join expanding team. Company see…

    Read More
    Multi-Unit Leader
    Sonic Drive In in New York, NY

    JOB DESCRIPTION SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic…

    Read More
    Fast Food District Manager
    Goodwin Recruiting in New York, NY

    A growing QSR restaurant brand is looking for a District Manager to oversee 4 units. Our ideal candidates will bring experience managing a team remot…

    Read More
    Accounts Payable Manager
    Chopt Creative Salad Company in New York, NY

    Our Accounting team is hiring a new leader to become the Accounts Payable Manager. This role reports to the Director of Accounting and is based in ou…

    Read More
    Multi-Unit Sales Manager
    iFLY Indoor Skydiving in Yonkers, NY

    iFLY is an organization that has PASSION for EXCELLENCE and INNOVATION. We live and breathe our values in everything we do and in every decision we m…

    Read More
    C#/C/C++ - Trading Systems Low Latency Developer (DN)
    Bloomberg L.P. in New York, NY

    Job Description You know who you are and what you love to do! Low latency trading systems development! If you want to work for a leader where getting…

    Read More
    Key Account Manager
    MI GSO | PCUBED in New York, NY

    YOUR NEXT CHALLENGE We are looking for dynamic intrapreneurs to develop a booming market, and lead consultants around a strong growth objective. Do y…

    Read More
    C#/C/C++ Low Latency Trading Systems Development
    Access Staffing in New York, NY

    You know who you are and what you love to do! Low latency trading systems development! If you want to work for a leader where getting things done th…

    Read More
    Senior Production Engineer
    Triple H Construction in Jamacia, NY

    Job title: Senior Production Engineer Salary: …

    Read More