Bartender

Hard Rock Cafe International, Inc. in Houston, TX

  • Type: Full Time
position filled

Overview

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

Responsibilities

The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

  • Making drinks to spec recipe.
  • Demonstrating responsible alcohol service.
  • Serving food.
  • Handling cash & other forms of payment.
  • Making proficient sales transactions - using a point-of-sale system.
  • Properly checking I.D.s – for guests who appear to be under 30 years old. 
  • Maintaining proper cash drawer balances.
  • Directing guests to areas/restrooms.
  • Demonstrating impeccable product knowledge.
  • Suggestive selling - using proven techniques.
  • Maintaining a clean and organized bar area.
  • Maintaining proper product pars – through bar pulls & inventories.
  • Stocking liquor, beer, wine and glassware throughout the shift.
  • Properly labeling, dating, covering and refrigerating prepped items for the bar.
  • Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
  • Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
  • Answering questions - accurately and politley.
  • Creating memorable experiences. 
  • Entertaining guests to create “Raving fans".
  • This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

    Qualifications

    EXPERIENCE, EDUCATION, CERTIFICATION

  • High School diploma or GED equivalent.
  • 2 plus years of high volume bartending experience is required.
  • In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this).
  • SKILLS

  • Remaining calm in a hectic, fast-paced atmosphere.
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
  • Displaying a positive and outwardly friendly attitude toward guests. 
  • PHYSICAL DEMANDS

  • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. 
  • Ability to sit for extended periods of time.
  • Ability to make repeating movements of the arms, hands, and wrists. 
  • Ability to express or exchange ideas verbally and perceive sound by ear. 
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. 
  • Ability to turn or twist body parts in a circular motion. 
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. 
  • Ability to travel via auto or airplane for long periods of time. 
  • ADDITIONAL REQUIREMENTS

  • Must be at least 19 years old to be employed. 
  • In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) – check with the person interviewing you to ensure you meet these requirements.
  • Follows all food safety & sanitation procedures.
  • Practicing all general safety standards.
  • Performing duties which require bending & reaching. 
  • Maintaining a well-groomed appearance (“having a plan”).
  • Following all uniform guidelines. 
  • Practicing all safety & sanitation standards.
  • Recycling products, where possible. 
  • Maintaining HRC’s 5 core Values and Mission Statement.
  • Additional Details

    Closing:

    Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

    Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).


    You may be interested in these similar jobs!
    Bartender
    TGI Fridays in Pearland, TX

    "> Description A TGI Fridays Bartender mixes and serves alcoholic and non-alcoholic drinks to guests of the bar and service bar following standard re…

    Read More
    Service Bartender
    Houston's in Houston, TX

    Houston 's Kirby is currently seeking Service Bartender candidates to join our successful team. Energy, poise, and an elevated sense of personal styl…

    Read More
    Barback
    The Moran at City Centre in Houston, TX

    Overview Assist Bartender in the serving of guests to ensure positive guest experience.Responsibilities - Retrieves orders from storeroom. Visually …

    Read More
    Bartender
    Maggianos Little Italy in Houston, TX

    We are always looking for great people! Please submit your application to be considered for new opportunities ; we are always accepting applicat…

    Read More
    Bartender
    Maggiano's Little Italy in Houston, TX

    We are always looking for great people! Please submit your application to be considered for new opportunities; we are always accepting applications.T…

    Read More
    Bartender
    Levy Restaurants in Houston, TX

    Levy Restaurants - - George R. Brown Convention Center [Beverage Server / Barback] As a Bartender with Levy, you'll: Respond to guest needs and reque…

    Read More
    Bartender
    Superica - Heights in Houston, TX

    Superica brings sunshine to the Houston Heights with an Old West-inspired, relaxed yet upbeat vibe alongside music inspired by Austin, colorful d cor…

    Read More
    SwitcHouse Bartender
    Aimbridge Hospitality in Spring, TX

    Job overview As a SwitcHouse ?Bartender , you will fill a guest services role in supporting your hotel?s financial goals of the daily operati…

    Read More
    Bartender
    Ra Sushi in Houston, TX

    Overview: Responsible for positive guest interactions while accurately preparing and responsibility serving beverages to guests and servers in a frie…

    Read More
    Bartender
    Cadillac Bar Houston in Houston, TX

    Job Description JOIN A WINNING TEAM! BARTENDER This isn t just your next job it s your opportunity to be part of an amazing team that delivers on …

    Read More