us | Care Coach 1 - Hernando County, FL in Ocala, FL

Care Coach 1 - Hernando County, FL

  • Humana
  • 3470 NE 12th St
  • Ocala, FL 34470
  • Full-Time
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Description

The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.

Responsibilities

The Care Coach 1 visits Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities 75-90% local travel.

  • Work with identified members to assess their care needs.
  • Assist in planning and implementing interventions to meet those needs.
  • Assist in coordinating services, and monitoring and evaluating the case management plan against the member's personal goals.

Required Qualifications

Care Coaches shall meet one of the following qualifications:

  • Bachelor's Degree with at least 2 years of relevant experience.
  • Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
  • Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience.
  • Six years of professional human services experience.

Care Coaches shall meet all of the following qualifications:

  • This role is part of Humana s Driver safety program and therefore requires an individual to have a valid state driver s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
  • Must have a separate room with a locked door that can be used as a home office, to ensure you and your patients have absolute and continuous privacy while you work.
  • Must have accessibility to high speed DSL or Cable modem for a home office (No Satellite).
  • Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.
  • This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • AHCA Fingerprint Required.

Preferred Qualifications

  • Bachelor's degree in Social Work, Sociology, Psychology, Gerontology or related field OR Licensed Practice Nurse.
  • 701B Certification.
  • Medication application (RFA) experience.
  • Prior experience with Medicare & Medicaid recipients.
  • Prior nursing home diversion or long term care case management experience.
  • Road Warrior who enjoys traveling long distances.
  • Previous experience with electronic case note documentation and experience with documenting in multiple computer applications/systems.
  • Experience working with geriatric population.
  • Experience with health promotion, coaching and wellness.
  • Knowledge of community health and social service agencies and additional community resources.
  • Bilingual a plus.

Additional Information

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.


If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.


If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40