• Ivy Exec
  • New Castle , DE
  • Executive Management
  • Full-Time
  • 901 Delaware St

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The core of the role are to maintain client satisfaction, support and drive program growth initiatives, while at the same time working to create a more efficient program and reduce the cost of service delivery. The role will require proactive monitoring and management of program metrics to achieve objectives. Work will include regular client meetings to identify new cardable solutions, solve problems, maintain service levels and address strategic issues. In addition, the Account Manager will work with the client for a seamless global rollout of the Commercial Card program. Work include on-site engagement at clients locations. This role requires the engagement and leadership of a diverse set of internal partners to deliver services and solutions and will require leadership of internal partners in a coordinated fashion.
Developmental Value
This account management role provides a significant opportunity to further develop client-facing skills in leading issue resolution, driving company objectives, and project management. The account manager role develops relationship management skills that can be used in broader coverage and relationship management roles within TTS.
Knowledge/ Experience
-Experience managing complex global relationships with multiple internal and external contacts and senior engagement.
-Required knowledge of Commercial Cards and work with multi-national Fortune 500 clients in a relationship and sales capacity. Commercial Card includes T&E, Purchasing Card, Virtual Card and e-Commerce B2B products.
- Experience navigating client s Treasury, Shared Services, AP and Procurement organizations.
PowerPoint and Excel skills are required for preparation of meeting materials (Quarterly Reviews etc.) and well as analytic skills to identify trends in program metrics.
This role requires strong organizational skills and the ability to plan and execute strategic objectives. Core competencies would include the ability to understand the technical aspects of commercial cards and as well as strong leadership and project management skills.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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