The Digital Product organization is a motivated, forward thinking team comprised of high-talent individuals with a singular focus of delivering innovative banking services via the most important platforms of today and tomorrow. Working in collaboration with all lines of business in JPMorgan Chase- from Business, Commercial, to Private Bank- we dream it, define it, help build it, and then launch it. Join our team and see what it feels like to move an entire industry! The Role: Chase is looking for a Digital Product Manager to be part of Digital Business & Commercial Payment Products Team. The vision of this team is to satisfy our customers transactional needs through secure, simple and convenient digital technologies, making digital their channel of choice. This dynamic position will work in a highly collaborative environment with an ability to influence the future products and services that Chase offers online, mobile, via tablet and other digital platforms. The position will: Take a leading role in shaping and managing the roadmap and product strategy of Chase Business and Commercial Digital Payment products Align product strategy to overall roadmap and Line of Business (LOB) priorities Engage and build relationships with multiple LOBs (lines of businesses, e.g., Commercial Bank, Business Banking, Private Bank etc.) and other Digital Services areas (e.g., technology, PMO, user experience, operations, risk & control..etc.) Be part of a team that launches new or first to market digital capabilities that benefit our customers Develop and deliver end-to-end new feature enhancements to drive users and usage Agile management of product requirements, client journey flows and rapid prototyping Responsibilities: Develop and maintain the product roadmap/pipeline, gaining input from various stakeholders Monitor against agreed goals and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed Act as business relationship manager for the product, working with various internal Chase LOBs Publish monthly dashboards summarizing the overall health of the product, industry and competitive trends and the voice of the customer Develop business cases for new products and product enhancements to enable prioritization and justify investments into new and existing products Conduct periodic product performance reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc) Conduct and maintain an industry assessment that provides detailed insights into the competitive landscape and best practices Monitor the day-to-day and monthly health of the product (scorecards, volumes, problems) Monitor any product change request and assist when required in resolving production related problems Conduct pre-release reviews which could include regression testing and QA to certify the release as production ready Work with 3rd party vendors/ partners to enhance product offering Work with cross-functional partners to strengthen product controls, compliance, and risk environment Qualifications: The requirements for this role are as follows: Bachelor's degree required, Master's/MBA degree preferred 7+ years of relevant experience working in a Business or Commercial product management or related role Digital product and lifecycle management experience required Financial industry and Payments background is highly desirable Innovative, forward thinker with strong communications skills required Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way: \"tell a story\" with data Strong presentation skills and ease with effective communication with all levels of management and partners from a variety of business functions Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities. Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices. Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers. The firm invites all interested and qualified candidates to apply for employment opportunities. Need disability related assistance? If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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