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Have you established a proven track record of building relationships? Do you have a successful record of account management? If so, we have the perfect opportunity for you! Were looking for a highly talented and passionate individual to join our team as an Account Manager Direct Response, East Region within Kitchen & Bath.

In this role, you will be responsible for overall Account Management of the direct response dealers within the assigned territory. This includes aligning and holding dealers accountable for sales targets, marketing plans, and territory assignment/monitoring. It also includes setting and holding dealers accountable for lead generation and lead conversion, and on-going training as well as ongoing new dealer prospecting within the assigned territory to support growth and dealer turnover while setting clear expectations concerning use, leverage, and protection of the KOHLER Brand. The territory would include, but not limited to, Philadelphia, North Virginia, New Jersey, and New York.

Essential Functions

  • In collaboration with dealer partners and the direct response business teams, you will set clear sales targets by dealer within their assigned territories; set clear expectations for marketing plans, lead generation and lead conversion rates; and set clear standards for call center, in-home selling, and field operations.
  • Define required training and quality standards for all dealer operations.
  • Define and action a structured process of reporting and review of performance for each dealer and the region in all account management areas of responsibility.
  • Analyze in real-time, key performance indicators and be able to respond with solutions to close performance gaps rapidly.
  • Gain a deep understanding of assigned Dealer operations including advertising and marketing plans, lead generation, call center operations, sales conversion and customer satisfaction.
  • Develop an expertise relative to specialty re modeler dealers as well as direct response marketing fundamentals.
  • Act as point person to identify and develop selling aids for dealers.
  • Develop superior knowledge of the Kohler direct response dealer competitors.
  • Continually explore new avenues to enhance the relationship between Kohler Co. and dealers.
  • Provide routine feedback to the Kohler direct response business team to help in the continuous improvement of our business.
  • You Have

  • Bachelors degree required.
  • A minimum of 5 years of experience in Sales, Sales Management, Account Management or related field is required.
  • Experience in the Building Products or Home Improvement Industry is preferred.
  • Proven leadership attributes and the demonstrated ability to set clear objectives and to drive results in a cross functional environment are required.
  • Must be able and willing to travel 55%-65%, mostly within the Northeast region of the United States.
  • Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

    Why Work at Kohler Co.?

    Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates development to make that happen.So, we offer ongoing investment in each individuals personal development and the opportunity to collaborate with others across functions and roles at Kohler.

    In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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