Selling Manager - Lord & Taylor (Lowell)

Employment Type

: Full-Time


: Non-Executive Management

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Job Description

Role Mandate: The Selling Manager is responsible for directing all daily activities in the department. The Selling Manager will guide the success of a multi million dollar area by leading and motivating a team of sales professionals; developing and managing a service environment with their team; presenting a clean, and organized shopping environment for customers; driving all company programs for credit, gift cards, and email capture to increase store sales; utilizing company reports to monitor sales and analyze deficiencies; and delivering our Signature Customer Experience to each customers each day.

Responsibilities: Key Job Functions Sales
'Achieve and exceed dept. sales goals.
'Coach and counsel associate to meet or exceed established productivity standards and goals.
'Drive new account, gift card and email capture programs to increase repeat business.
'Utilize revenue and reports to monitor sales, analyze deficiencies and respond quickly to opportunities.
'Successfully perform new hire training/orientation for all new hires.

'Maintain security policies/standards daily and lead annual inventory process.
'Maintain merchandise and housekeeping standards daily.
'Ensure staff compiles with staffing schedule and works scheduled hours/days.

Job Responsibilities
'Recruit and interview all candidates to ensure hiring the best talent in the industry.
'Motivate your team to perform at a higher level.
'Develop and retain your associates. Take personal responsibility to identify and resolve issues that impact people and impede the team's growth.

Customer Service/Clientele
'Deliver our Signature Customer Experience to each customer each day.
'Ensure the highest-levels of customer service through friendly and helpful interactions with all customers. Job Requirements: 'Previous fine jewelry experience.
'Strong leadership and organizational skills.
'Demonstrate prioritization skill and decisiveness; maintain sense of urgency, delegate and problem solve.

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