Field Support Associate

Compensation

: $46,815.00 - $91,480.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Maxim Healthcare Services is currently seeking a Credentialing and Operations Support Associate (aka FSA). The Field Support Associate, in collaboration with the Field Support Specialist is responsible for providing the highest level of professionalism and customer service to team members, caregivers, and other customers through daily interactions. The Field Support Associate manages the front desk console and provides our clients and customers with a positive first impression of the company's core values and competencies.Essential Duties and Responsibilities:Maintains confidentiality of client, patient, caregiver and, team member information and recordsMeets and maintains HIPAA regulations in regards to Protected Health InformationIn collaboration with the Field Support Specialist: Demonstrates professional interactions with all candidates, caregivers, team members, clients and customers with a positive attitude and approachGreets and provides excellent customer service to all visitorsAssists candidates through the application, hiring, and on-boarding processAssists with the billing/payroll/medical records processAssists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles Performs other duties as assignedMinimum Requirements:High school diploma or equivalent degree requiredMinimum one (1) year of administrative work experience, to include typing skillsMeets all federal, state, and local requirementsProficiency with computers, including Microsoft OfficeExcellent verbal and written communication skillsAbility to work independently and multitask effectively while maintaining attention to detailMeets federal, state, and local requirementsThe minimum requirements described in this document are universal for the listed positions unless otherwise required by law.Benefits At Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: Competitive pay & weekly paychecks Health, dental, vision, and life insurance 401(k) savings plan Awards and recognition programs *Benefit eligibility is dependent on employment status.
Maxim Healthcare Services is a leading provider of home healthcare, medical-related staffing, travel nursing, and population health and wellness services across the United States. As an established community partner, we have been making a difference in the lives of our employees, caregivers, and patients for more than 30 years. Our commitment to customer service, improving patient care, and staffing experienced healthcare professionals has paved the way for many rewarding career opportunities in the healthcare industry.
Maxim Healthcare Services, Inc. is an Affirmative Action/Equal Opportunity Employer

PandoLogic. Category: Installation & Maintenance, Keywords: Field Service Representative
Associated topics: answer, associate, call center, call center representative, call center specialist, csr, customer care associate, phone, service agent, technical assistant * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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