Research and Development Manager

  • Milk Bar
  • $192,290.00 - 192,290.00 / Year *
  • 21 Warren St, New York, NY 10007
  • Full-Time
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The Research and Development Manager works with the culinary team to lead all aspects of new and existing product quality/innovation. Recipe testing, ingredient troubleshooting and a strict sense of quality control are necessary to determine the processes, handling, and storage of all goods. The R&D Manager also plays a critical role in education staff and executing menu changes across all fronts.


* Oversee research and development of new and reworked products including:

* Recipe testing, development and management from inception to large-scale production

* Influence and set timelines for product development

* Determine techniques and ingredients used

* Source and order ingredients

* Analyze product shelf life

* Facilitate improvement of product quality and production efficiency

* Ensure cost goals are met

* Maintain organized tasting notes

* Provide tasting samples as requested

* Manage projects including new product offerings, recipe changes and seasonal menus by coordinating with all departments and ensuring all information has been properly communicated

* Responsible for menu change process including:

* Provide product introductions and descriptions to all departments

* Ensure serving and assembly guides have been communicated to the Front of House team

* Confirm production guide has been worked through with the commissary team(s)

* Coordinate with the operations team to ensure logistics have been set

* Oversee production for special events, photo shoots, and promotions as needed. Ensure product consistency and quality

* Troubleshoot product issues from a flavor and quality standpoint. Understand and conduct shelf life testing

* Uphold strict quality assurance standards by conducting organoleptic, weight verification, and moisture tests + packaging audits.

* Conduct research on new topics, techniques, and ingredients as requested

* Lead training for FOH Managers including recipe demonstrations and tastings

* Work closely with regional commissary teams to provide support including designing new recipes according to site-specific ingredient availability and facility conditions

* Provide weekly status updates to the Director of Culinary Operations

* Attend all commissary meetings and update the larger team on current projects

* Travel to outside commissaries and partners as needed

* Manage a small team of assistants including workflow, schedule performance reviews, food safety procedures, hiring, training and discipline

* Fully understand and exhibit the Milk Bar ethos, embodying our core values and inspiring celebration, and serve as a brand ambassador both internally and externally

Please note that your duties are subject to change at the Bakerys discretion.


* 3+ years of experience working in R&D in the culinary industry with general understanding of food science

* Culinary school degree preferred, and must be Food Safety Certified; NYC Food Handlers License Required

* Passionate and innovative Culinarian with a strong sense of food trends

* Team leader with a positive, solution-oriented mindset

* Meticulous note-taker, hyper-organized, clean, and consistent, you sweat the small stuff!

* Comfortable taking constructive feedback and tirelessly returning to the drawing board

* Ability to perform physical requirements of the position (lift up to 50lbs)

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.