Client Services Representative

Mindlance in Overland Park, KS

  • Industry: Customer Service/Call Center - Call Center/Customer Service Representative
  • Type: Full Time
  • $34,490.00 - 51,580.00
position filled
Client Services Representative - Healthcare

Job Responsibilities

Under general direction of the Patient Care Call Center Supervisor, performs routine phone calls and data entry that are necessary for appointment setting and performs customer service-related duties as assigned.

Client Services Representative - Healthcare

Job Requirements Handle 50 - 70 inbound customer calls per day. Follow-up with customers on issues that cannot be resolved immediately. Place outbound calls to clients in accordance with call log procedures and policies. Handles all customer inquiries received by telephone, fax, or email regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties to provide superior service Education: HSD or GED. Client Services Representative - Healthcare
Associated topics: call center associate, call center representative, clerk, client, coordinator, customer care specialist, customer service associate, intern, rep, telephone

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