Openings for Customer Service Representatives! OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This short-term temporary Customer Service Representative position could be for you, if you're available to work in New York, New York. Responsibilities - Offer friendly, accurate customer service in a timely fashion - Manage the fielding and sending of important written business correspondence - Receive and place telephone calls - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - No stranger to performing extensive research to resolve complex customer inquiries - Excellent customer service and office administrative skills - Comprehensive knowledge of customer service - Excellent oral and written communications skills - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Strong computer skills including customer database systems - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Strong Microsoft Office skills - Supportive, positive attitude with a detail oriented demeanour applied to all tasks If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.