Hearts & Science is a data-driven marketing agency that is pioneering the future of how brands and people will interact in the post-media world. Hearts & Science has expert media planning and buying capabilities, marketing science, shopper marketing, marketing innovation and content activation.
Designed to inform brand strategies with real-time insights, Hearts & Science seeks business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.
As the Associate Director of Human Resources, you will be responsible for helping to manage the day-to-day HR function and supports People & Culture, and our broader Experience team as needed. Our HR Managers serve as a resource and advocate for employees on company policies, payroll and benefits, performance management, and employee relations matters-and as a partner for business leaders to assist with staffing needs, questions, and concerns. This role may or may not manage an HR Assistant or HR Coordinator-the right candidates will have strong, \"people-first\" management skills.
Core responsibilities include, but are not limited to the following:
* Serving as a direct point of contact for HR matters for employees across assigned regional Hearts office(s) * Managing the HR Coordinator and HR Assistant, and supporting all activities surrounding the employee life-cycle from hire through termination * Working to develop process efficiencies, so the entire team remains informed, and the HR function operates smoothly * Working with the recruiting team to draft job descriptions and establish candidate profiles * Working with business, technology, and office experience leads to manage space, IT, and facilities needs as Hearts continues to grow * Assisting with the development and implementation of the full cycle of performance management activities including goal-setting, development planning, evaluation, etc. * Working with business leads and directly with employees on day-to-day employee relations, performance management, and staffing * Assisting with creation and implementation of diversity initiatives * Coordinating internal transfer or rotation opportunities and encouraging internal mobility across disciplines * Facilitating new-hire orientation and working with hiring managers and functional leads to create a positive and effective onboarding experience to ensure new-hires are set up for success * Conducting new-hire check-ins and exit interviews * Liaising with Hearts and OMG Finance, OMG benefits and OMG HR teams as needed to ensure open lines of communication * Assisting with immigration requests in conjunction with the OMG team and outside counsel
Our ideal candidate will bring to the table a combination of the following characteristics and qualifications.
Desired Qualifications - Knowledge, Skills, and Abilities
* 7-9 years of HR Generalist experience with proficiency in employee relations, onboarding, and performance management--experience managing compensation and benefits is preferred but not required * Experience working in an advertising agency environment, supporting digital, media planning and buying, communications, technology, and entertainment teams, a plus * High level of proficiency with Microsoft Office applications (particularly Outlook, Excel, and PowerPoint) and working knowledge of Windows-based computer programs * Hands-on experience with ADP, Taleo, and Success Factors, or similar HRIS technology * High level of emotional intelligence and interpersonal skills--verbal, non-verbal, and written--confident presentation skills, and laser-sharp detail orientation * An innate desire to solve problems and ability to formulate solutions--excellent conflict management skills * Previous management experience and a proven ability to lead effectively * High standards of professionalism and presence when engaging all levels of employees, a commitment to the strictest level of confidentiality, and sound business judgment * Excellent organizational skills and ability to multi-task, prioritize competing priorities, and meet deadlines * Abilities (and desire) to thrive on a fast-paced team in an ever-changing environment, with lots of ambiguity, but lots of opportunity * Bachelor's degree in human resources, Master's degree or MBA in human resources management or related field, a plus