Product Support Service Training Specialist (Cambridge)

Compensation

: $82,480.00 - $128,510.00 /year *

Employment Type

: Full-Time

Industry

: Scientific Research



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US - Washington D.C. - Remote / Field : Job Description

When you join us at Thermo Fisher Scientific, youll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Job Description

  • Develop and create technical training materials

  • Plan and conduct technical trainings for our service organization

  • International Support of our service organization for resolving technical issues of our analytical instrumentation

  • Responsible for Project work and management (NPDI, PPI,)

  • Efficient communication of field feedback to all relevant departments in order to continuously improve our product quality

  • Education

  • Masters or Bachelors degree in a scientific or technical field with a background in chemistry, biochemistry or related or completed scientific education with work experience in a similar activity
  • Qualification

  • At least 3 years experience in the above-mentioned fields

  • Strong organizational skills, structured working style and attention to detail

  • Self-confidence and excellent verbal and written communication skills

  • Assertiveness

  • Affinity to technical contexts, combined with strong critical thinking and problem solving capabilities

  • Ability to prioritize, and work in a dynamic and evolving environment

  • Take ownership of tasks and drive them to completion within agreed timelines

  • Ability to work effectively in a team environment

  • Substantial experiences in analytical technology, ideally HPLC, as a user, service technician or in a support role
  • Hands-on experience with LC/MS systems, Xcalibur and/or Chromeleon software is desirable
  • Good presentation skills. Advanced experience in adult training

  • Microsoft Office Software is your daily business

  • Very good verbal and written skills in English

  • Willingness to travel (inter)nationally (up to 25%)

    At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular missionenabling our customers to make the world healthier, cleaner and safer.

    Apply today!




  • If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.

    Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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    Associated topics: bioassay, climate, ecological, environment, environmental science, food, waste, water, water monitoring, wetlands * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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