- Prudential Financial
- $131,430.00 -199,650.00/year*
18 Brentwood Ct
The employer is a global investment management business.
- Lead a team of high-performance support engineers in providing 24x7 support of our global investment management, trading, back-office, distribution and overnight batch processing platforms under a follow-the-sun methodology.
- Build and implement processes to cover required functions within productions operations such as L1/L2 application support, change and problem management, incident management leading to issue resolutions, reporting at executive and detailed levels, etc.
- Become the key escalation point for the PGIM Fixed Income business for all operational incidents & support issues for both proprietary & vendor-provided platforms.
- Oversee process automation of our front/back office systems to improve availability, latency, performance and capacity.
- Monitor and support our all facets of our in-house trading environment (Trading Applications, OMS, Market Data, FIX Connectivity) alongside key distribution CRM & reporting platforms.
- Ensure appropriate staffing resources to provide global 24x7 support coverage.
- Hire, manage, mentor and oversee the individual development of support staff.
- Represent the operations function for all new application onboarding.
- 10+ years of experience working within a 24x7 front-office application support environment.
- 3+ of experience running a global support organization.
- Strong knowledge of Trading Systems, Network Protocols & Linux Internals.
- Hands-on scripting skills (Python, Perl, Shell, Bash)
- Bachelor s degree in Computer Science, Engineering or other Mathematical field of study.
- We would love to see:
- Hands-on development experience in Java, Python or .Net
- Experience in Release Management
- ITIL certification
Associated topics: administrative officer, administrative support, assist, assistant, asso, associate, beverage, front office, food, staff
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
Loading some great jobs for you...