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Known for its scientific and operational excellence, Regeneron is a leading science-based biopharmaceutical company that discovers, invents, develops, manufactures, and commercializes medicines for the treatment of serious medical conditions. Regeneron commercializes medicines for eye diseases, high LDL-cholesterol, atopic dermatitis and a rare inflammatory condition and has product candidates in development in other areas of high unmet medical need, including rheumatoid arthritis, asthma, pain, cancer and infectious diseases.
The Oracle ERP Service Delivery Manager oversees several key functions within G&A IT that enables the delivery of a high-quality service to end users, and to ensure Service Support and Service Delivery processes are in place to meet business needs. This position is a stakeholder facing role and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard. Position is responsible to ensure that value is achieved as anticipated from the Managed Services Provider responsible for providing database administrator services and application managed services for Oracle eBS modules (functional and technical). To ensure that the overall services as expressed in the Statement of Work and related exhibits, and the service levels for outsourced services/functions are maintained and continually improved, and that any problems with the day-to-day delivery of services provided by the Service Provider are minimized.
Strong relationship-building, strategic partnering, interpersonal, communication, and active listening skills
Politically savvy and strong "soft" skills
Good leadership and people management skills
Excellent customer facing/customer service skills
Good organizational skills
Proven analytical, evaluative, and problem-solving abilities.
Ability to influence and manage cross-functional team in a matrix organization
Ability to manage shifting priorities, demands, and timelines
Strong functional, technical knowledge of the Oracle eBS 12.2.x
Must have prior hands-on experience implementing/supporting Oracle General Ledger, Oracle Accounts Payable, Oracle Receivables, Oracle Fixed Assets, Oracle iProcurement, Oracle Purchasing, Oracle Ineventory, Oracle Order Management. Experience in Oracle Human Resource, Oracle Projects, Oracle Time and Labor, Oracle Payroll, Oracle Process Manufacturing is preferred
Pharma industry experience is preferred
This is an opportunity to join our select team that is already leading the way in the Pharmaceutical/Biotech industry. Apply today and learn more about Regeneron's unwavering commitment to combining good science & good business.
To all agencies: Please, no phone calls or emails to any employee of Regeneron about this opening. All resumes submitted by search firms/employment agencies to any employee at Regeneron via-email, the internet or in any form and/or method will be deemed the sole property of Regeneron, unless such search firms/employment agencies were engaged by Regeneron for this position and a valid agreement with Regeneron is in place. In the event a candidate who was submitted outside of the Regeneron agency engagement process is hired, no fee or payment of any kind will be paid.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
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